Xbox Series X - Turns on then off again..

[jadonv11]

I've posted on xbox forums and bestbuy forums, but they have too much control of what gets deleted..

The saga:
I have had the XSX shutdown twice before mid game (warzone)... but I was able to reboot and continue on fine. Then the other day it did the same thing... but after turning it back on, it turns off 2 seconds later.
I have tried all their manually power resets, but not go. I have then done a bunch of research and it keeps leading back to power supplies. It happened on the xbox one, and now the same thing here.

Video showing how the power supplies are just melting pins:

View: https://www.youtube.com/watch?v=kJ5hPDls4Zc


It's two months out of it's 1 year warranty, but Microsoft doesn't want to take blame and are trying to get me to replace it with a $362.25 refurbished model. Absolute BS!

(yes i can buy a cheap one from alibaba and do the replacement for $60... but its the principle of the whole thing and i dont want kids/families who spent a fortune on the thing in the first place running into the same issues..)


Anyone else had the same experience?

Cheers,

Jadon Veldman

 

[JohnBonhamsGhost]

have known quite a few with similar dying/dead consoles.
is just something that randomly happens with no way to prevent it.

if you alter the hardware before your warranty runs out then you void your warranty and anything that goes wrong with it leaves you stuck with no system and no RMA or repair options through MS.
so just waiting to see if you have a bad system is all you can do and just hope anything that occurs happens while still in warranty.

if you can't replace any particular dead component yourself there are computer shops out there that also repair consoles.

 

[jadonv11]

they have refused to fix it, even though its a known error. Any other industry and this would be a recal. too bad they dont catch on fire

anyways, i decided to open it up and take look myself and sure enough, corrosion on the internal power supply:

https://ibb.co/c38qZ0f
https://ibb.co/wM3wBCS

i've ordered another one here: https://www.alibaba.com/product-det...offerlist.normal_offer.d_title.63897db6MoZUef

 

[jadonv11]

After swapping out the power supply, the same issue is occurring. Turns on, chimes, then turns back off after a couple seconds.

 

[jadonv11]

Welp i bought another one, and it died 20min in... same issue.

This one is obviously under warranty, but i'll keep whoever finds this posted about the last one. 2 in a row is a little harder to ignore..

and no its not my power source. It was plugged into a surge protector and all my other equipment is fine. Interesting enough they both died playing warzone 🤷‍♂️

 

[drivinfast247]

I had two Xbox 360s because one was always RROD and in for repair. I bought a XBox OneX that lasted 2 months before it died and was sent in for repair. I sold it to my sister and she rarely used it and it ended up dying and Micro$oft wants $250 to repair it.

I will never buy the inferior console again.

I've had EVERY Playstation since the first and NEVER had one die. My old man still has a Ps2 that works fine.

 

[jadonv11]

I'm debating talking to a journalist. They'd just need to call enough repair shops and check records of repairs.

No wonder these companies don't want to allow 3rd parties to repair products.

 

[jadonv11]

The guy I took the dead xsx too said:

"the first releases are always bugged. Testing employees at microsoft have tight deadlines and tend to not push it as hard as possible. So they end "passing" the pre beta and then millions get manufactured without proper stress testing. So I recommend sending it in for repair. Why? Because they know internally that it's an issue and fix it with updated components"

 

[jadonv11]

The repair guy got back and said he didn't know why my xbox series x keeps shutting down.

Because I had two die while playing warzone, i have a feeling its either now the GPU that was overloaded or the drive itself has become corrupt.

Guess i'll have to wait till someone can figure out why it keeps crashing...

links to other people with same issues:
View: https://www.reddit.com/r/XboxUnbroken/comments/opiloe/xbox_one_series_x_turns_on_then_immediately_turns/

View: https://www.reddit.com/r/XboxUnbroken/comments/le44iz/xbox_series_x_turning_on_and_then_shutting_off/

View: https://www.reddit.com/r/xbox/comments/pur6lp/series_x_turns_off_a_couple_seconds_after_turning/

View: https://www.reddit.com/r/xboxinsiders/comments/kpy9mb/xbox_series_x_turns_off_within_1020_seconds_of/

View: https://www.reddit.com/r/xbox/comments/rge62k/my_console_turns_off_after_turning_it_on_right/

View: https://www.reddit.com/r/XboxSupport/comments/t5go9t/xbox_series_x_turns_on_then_immediately_off/

View: https://www.reddit.com/r/CODVanguard/comments/qn8y0h/xbox_series_x_keeps_turning_off/

View: https://www.reddit.com/r/XboxSeriesX/comments/maue3y/console_turns_off_immediately_on_startup/

View: https://www.reddit.com/r/xbox/comments/rfhxdr/xbox_series_x_shutting_down_by_itself/

View: https://www.reddit.com/r/XboxSupport/comments/rv4dnu/xbox_series_x_turns_off_while_playing_it_takes_two/


only way to sort this now, is to get enough of these cases together for a class action lawsuit. Please continue to post any similar issue links here.

cheers