Question XFX RX 5700 fan spin

[Lister Villarroel]

Hi all! I upgrade most of my PC with a Ryzen 5 3600X and a XFX RX 5700, I had to change my case because the GPU not fit into the old one, I bought a Cougar Turret but when the GPU is using lots of power the glass gets really hot, the temperature goes above 80C even though I set the speed to 100%. My first problem is that heat, I bought a couple of fans to work with the ones that come with the case but does not help that much to move that heat. My second issue is that the graphics card is only using 1 fan, the other one never spins and I'm not sure why, I'm using a 600W EVGA bronze but I think that should be enough for the rig. What do you guys think?

 

[greensean123]

Can you go into the BIOS or AMD Wattman and manually control the fans?

 

[Lister Villarroel]

Can you go into the BIOS or AMD Wattman and manually control the fans?

I took a look into the BIOS but could not find how to do it there, I'm using B450 Legend. From AMD I only could change the speed but did not found the each one.

 

[greensean123]

I took a look into the BIOS but could not find how to do it there, I'm using B450 Legend. From AMD I only could change the speed but did not found the each one.

On XFX's website, it says that the driver can cause one of the fans not to spin under load. Under the first question, it gives you 2 drivers that could fix this. Download one of them here and see if that works: https://www.xfxforce.com/support/faqs

 

[Lister Villarroel]

On XFX's website, it says that the driver can cause one of the fans not to spin under load. Under the first question, it gives you 2 drivers that could fix this. Download one of them here and see if that works: https://www.xfxforce.com/support/faqs

Thanks a lot for your reply, I saw that but as these are older drivers, I thought maybe with the new ones this won't happen. I will try that, thanks again.

 

[Lister Villarroel]

On XFX's website, it says that the driver can cause one of the fans not to spin under load. Under the first question, it gives you 2 drivers that could fix this. Download one of them here and see if that works: https://www.xfxforce.com/support/faqs

No luck, the fan still not spinning

 

[greensean123]

No luck, the fan still not spinning

Could just be a bad fan out of the box. Do both of the fans twitch when you start up the computer?

 

[Lister Villarroel]

None of them move at start, only when is used with games. I just hope is not just an issue of the card as I bought it in US and took it to my home country. Thanks for the help!

 

[Lister Villarroel]

Could just be a bad fan out of the box. Do both of the fans twitch when you start up the computer?

Ok this might be withery but is working now , I noticed that both fans centers still had the little plastic, I'm not sure if that was the reason but I'm glad that is working now