I opened safe mode and when diagnostics asked me to click YES the wireless mouse would not move
J Johnrc Honorable Jul 19, 2012 2 0 10,510 Jul 19, 2012 #1 I opened safe mode and when diagnostics asked me to click YES the wireless mouse would not move
soundguruman Splendid Mar 3, 2010 4,816 0 23,460 Jul 19, 2012 #2 you need to plug in a regular wired mouse. There is no support for the wireless mouse in safe mode.