Yamaha RX-V481 Net Radio - Please wait- RESOLVED

[ronczap]

Trying to listen to Internet Radio was working yesterday, but now it shows "Please wait" on the display. I have the latest firmware version (2.59).
Also the vTuner radio guide web page returns 404 error http://

Did Yamaha discontinue Net Radio?

 

[mindowzzz]

Yes... vTuner is dead. For now, hopefully not for forever. I hope Yamaha will figure out how they can make their receivers enjoyable again...

 

[eibjanhove]

Why can't they post a message on their website? Unprofessional behaviour.
Bad aftersales.

 

[udi.burg]

Having the same issue in Israel too.
vTuner is not working anymore on my Yamaha RX-v671
And I can't reach my vTuner login page anymore.

 

[rgd1101]

Why can't they post a message on their website? Unprofessional behaviour.
Bad aftersales.

they are "old" discontinued product. sound like they going to lose some future customer

 

[sbdharvey]

If they don't resolve this, they could be sued: Just putting "we can discontinue the service at any time" would not cover them any more than a car manufacturer could say "the wheels may fall off at any time" and expect to be covered. We bought Yamaha products with the reasonable and legitimate expectation they'd work and go on working in the same way.

Just because a Company may try to shield themselves from the law doesn't mean this is lawful.

 

[rgd1101]

If they don't resolve this, they could be sued: Just putting "we can discontinue the service at any time" would not cover them any more than a car manufacturer could say "the wheels may fall off at any time" and expect to be covered. We bought Yamaha products with the reasonable and legitimate expectation they'd work and go on working in the same way.

Just because a Company may try to shield themselves from the law doesn't mean this is lawful.

not the same, wheels may fall will be a safety issue.

 

[udi.burg]

Yahama is well aware of the problem.
See here:
https://asia-latinamerica-mea.yamaha.com/en/support/index.html

 

[jss94539]

Temp workaround -
Access the radio station website directly from a browser - and set your computer sound output to AirPlay -
Then select AirPlay as the Yamaha receiver INPUT - instead of NET RADIO -
This is working fine - of course requires access each radio station website individually - and set your computer to Never Sleep -

Is this AirPlay protocol only for Macintosh ?

 

[piotrzielinski]

the service is back in the Uk. no update req'd.

 

[romanserna]

Ура, у меня все заработало NT-670
Украина

 

[jss94539]

Yamaha is not listed as partner on tuner site from Canada

Yes we (USA) noticed this also -
Bet vTuner just removed Yamaha from the list yesterday -

 

[andreas.van.der.weide]

here in holland is working again on RX-V481d

 

[kuken]

vTuner on rx-v475 back in Poland

 

[bartoloz]

VTuner service is back in Poland as well 🙂

I have also answer from Vtuner:
Hello,
Issue has been resolved.
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again.
Regards,
Support Department
vTuner

 

[kanarie]

netradio app is loading stations , only ist very slow, still no sound yet

 

[ronczap]

Also again working in Kentucky USA and vTuner web page access is restored!

Great news - hope it lasts!!

EDIT: Got a response from vTuner support saying issue resolved.

 

[kanarie]

power off 30 seconds solves slow connection, problem is solved

 

[bakalisk]

Everything works also in Greece. Recieved answer from vtuner.

 

[classic_im]

I had sent a message to vTuner, and just received this message:
Michael N. Bolton (vTuner)

Jan 4, 12:23 -05

Hello,
Issue has been resolved.
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again.

 

[brunobih]

Bosnia is on again, as well.
All credits to Yamaha support they resolved it within 24 hours.
It looks like I will stay with Yamaha products in the future 🙂
Thanks guys

 

[rnariman]

Good news ! in Azerbaijan (CIS) internet radio resumed!!!

 

[afterklang]

It is back in Germany.

Concerning experience...

 

[ronczap]

Thanks to Yamaha and vTuner support for resolving this so quickly, and
thanks to all of the forum members who contacted them to let them know the extent of the problem!

This is a great forum for getting the word out about issues like this.

 

[florino]

I had sent a message to vTuner, and just received this message:
Michael N. Bolton (vTuner)

Jan 4, 12:23 -05

Hello,
Issue has been resolved.
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again.

Ha!

It is up also in Romania. Apparently the power cycle is needed if you want it to start running again.

And also, Michael Bolton seems to be the only one replying to all the messages from vtuner. I got the same message

Michael N. Bolton (vTuner)
Jan 4, 12:23 -05

Hello,
Issue has been resolved.
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again.


Regards,
Michael N. Bolton
Support Department
vTuner

 

[sbdharvey]

If they don't resolve this, they could be sued: Just putting "we can discontinue the service at any time" would not cover them any more than a car manufacturer could say "the wheels may fall off at any time" and expect to be covered. We bought Yamaha products with the reasonable and legitimate expectation they'd work and go on working in the same way.

Just because a Company may try to shield themselves from the law doesn't mean this is lawful.

not the same, wheels may fall will be a safety issue.

No. Let's say it was a toy car. If the wheels fall off there is no safety issue but you still bought something that you could reasonably expect would be a working unit, so the manufacturer couldn't hide behind such a disclaimer.