tech support

Everytime I try to play something on this laptop, the games crash, and when trying to close the game using Task Manager, it doesn't show anything and it comes up blank. It's an MSI laptop, specifically a GF63 8RD. It has 8GB of ram, an i5-8300H CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical...

Hey, as part of my irregular pc cleaning I unplugged my PC from the wall and cleaned it of dust and such. Important notice is that i did not remove the ram sticks at any point of my cleaning. After plugging my pc back up, windows says that half of my ram (8.1GB/16GB) is "hardware reserved". I...

It runs fine while I'm playing, even when I ran a stress test with AIDA64, but whenever I close the game and the PC cools down, it's shuts down or crashes. This started happening after I cleaned the PC. When I removed the cooler, the CPU came with it and bent a couple pins, but I fixed it and...

As the title says, I'm inquiring about where I can find the internal SATA/HDD cable for my satellite pro L50-G-11H cause for the life of me I can't find it anywhere, nowhere online, not on ebay, not locally. it doesn't seem to exist anywhere, & it's driving me nuts cause now I can't even upgrade...

Hi all I am having a BSOD/Crashing issues and and am looking for some help. I have run GPU, CPU and memory tests all coming back fine. I am not able to see anything in event viewer besides "The PC shut down unexpectedly" I went into the setting and changed it so everything gets logged so Im not...

Hi everyone, I just bought 3 4K 160hz displays but when I connect them ( all three with dp 2.1) only 2 work the other one is detected but doesn’t display anything (when i disconnect one the other jumps ons and works fine) I’ve tried doing NVIDIA surround but when I enable it it just reboots my...

Hey guys, I'm currently working on my sister's computer and I'm running into an issue that I have never dealt with before. I noticed that when I push the power button, the fans do come on and spin, even on the GPU. I tried removing and replacing the CMOS battery and I was able to get the...

Hello everyone, I'm facing a frustrating problem with my PC and I'm hoping someone here can help me out. Issue:A couple of days ago, my screen went black while playing CS2, but the sound kept playing and all LEDs and fans were still running. After shutting down and restarting, I got a "No...

Hey all, New to Tom's Hardware and I need some help. I got an AudioTechnica AT 2020 and my friends hear static at random times. I fix it temporarily by disabling and re-enabling the Focusrite that it connects to, but then it happens again at a seemingly random time later. Here is a video link...

Hi, recently, my computer has been freezing while loading in a game. It freezes in any game, not just a specific game. Every time it freezes, my whole screen is stuck except for my mouse cursor. I can move the mouse cursor as normal but I can't click on anything. I can't use my keyboard to open...

Hey everyone, I am experiencing persistent microstuttering in all games on my newly purchased I am experiencing persistent microstuttering in all games on my newly purchased Legion Pro 5 16IRX8 - Type 82WK laptop with an RTX 4070 and Intel i9 processor. Despite trying numerous troubleshooting...

So me and a friend of mine have recently bought the same new gaming desktop and it all was going great until I wanted to download something from the Microsoft store. Since launch, I've gotten this error being unable to download anything even after clicking "skip for now". I went to check my...

As stated above, out of the blue I've started having these problems, I went through all the usual troubleshooting methods (including DDU and a bunch of other things) and what my guess is that one or more of the VRAM chips died or is dying, I dont know how these issues started but I think it...

I've had this issue for about half a year now and I can not find any fixes online whatsoever. My issue is when I right click my audio button that's next to the time in the bottom right then click "open volume mixer" adjusting the sliders for applications has no effect on the applications at all...

Good day, running into a very strange issue, wondering if anyone has come across this issue. So last night I was able to use my PC just fine, I turn it off and go to bed, and as usual once everything's off - I switch off my UPS. The next day I switch on my UPS, I notice my PSU makes a clicking...

Noticed this yesterday, but my screen seems to have started flickering. It is mostly noticeable on white and other light colors, it does not seem to happen on darker colors. The flicker is not very strong, but it is enough to be annoying, it feels like my eyes are bugging when it flickers it it...

OS: Windows 11 Image of my screen while it's bugging out: https://i.postimg.cc/wvwqCSb6/IMG-2881.jpg Hello, something is wrong with laptop screen. This has been happening for several months, but it was only once every few days so I didn't take it seriously. Now its happening multiple times a...

I built my first ever computer, now it has an fTPM error. When I clicked on "y", my computer rebooted and it shut it self off during it. this happened when i tried to install windows 10, Now when i turn it on all the fans argb turns off but they still move same with my gpu, nzxt aio, etc. The...

Hi all! I'm at a complete loss for what to do. Here's the situation: I wanted to build myself a little NAS from a spare PC I had lying around. This PC's motherboard was a HP Odense2-K and the CPU was an Intel i5-7400. I ordered an MSI Z370-A Pro so that I can have more expansion slots available...

My specs are Intel I-9 13900k Nvdida Geforce RTX 3080 EVGA FTW3 Asus z790 lga1700 Corsair Vengeance DDR5-7200 I have a crash report program that gives different bug check codes in the crash dump just about everytime i crash. but it crashes regularly especially under load. I mostly play...

I just installed a 7800xt upgrading from a 2070 along with 16gb more of RAM (same model of sticks, seated properly). I used DDU in safe mode, my power supply is a Thermaltake 850w Grandpower or whatever it's called, and I'm using two PCIE cables, not a single daisy chained one. Despite this, my...

All of a sudden my sisters computer does not recognize the full amount of RAM. I first discovered this when I opened task manager and it said 10GB instead of the full 16GB. I restarted and now it only says 4GB. I did not update anything or change any settings prior to this. The PC works fine and...

I changed platform to AM5 6 months ago (bought Ryzen 7600x, Asrock X670E PG Lightning and 2x16 G.Skill F5-6000J3636F16GX2-TZ5NR) and have issues with random lockups every now and them (not gamebreaking but kinda annoying, want to make sure it´s not hardware related) Minidumps (I had more...

Last night I finished building my PC and began to test it in the morning. When I play games, in a seemingly random timeframe, they will crash to desktop or at worst give me a blue screen. One of those blue screens I read the error for and it was “Hyper_Visualization Error” . I have XMP disabled...

So I recently got my laptop's motherboard replaced and after a few tweaks here and there so far issues have bee minimal to say the least however, there are instances where everytime I plug the charger into my laptop the light on it turns on indicating there's power but if I go ahead and press...

Hi, I want to preface my post by stating that I am not particularly knowledgeable at all when it comes to PC hardware and software. I simply bought components and followed a tutorial on youtube to build my PC. I have little or no understanding beyond that. CURRENT SETUP: Ryzen 5900X, RTX 3070...

Having an issue where when I play a game (Hoi4) both my monitors lose connection to my pc and go black. I can still hear the video playing in the background and when I turn it off and on its fine. I had a similar issue before that was fixed by turning off XMP. Issue has come back but not as bad...

Specs : CPU : Ryzen 7 2700x Mobo : Strix B450-f Gaming Ram : Corsair Vengeance RGB Pro 3200mhz CL16 (Samsung) GPU : Asus rtx 3060 TI dual I recently bought an AIO for my R7 2700x, while removing my stock Wraith prism cooler I noticed it wouldn't come out even though the latches were off, the...

hey guys, I've been chasing this issue for a while now where under load after about 5- 10 minutes while playing a game my pc will crash and try to reboot itself, no blue screen or anything just straight to a black screen where it will sit until I hold down the power button and reset, event...

Hi all! I’m switching my motherboard to the MSI Pro Z690-A Wifi DDR4, and while installing my CPU, I noticed what appears to be some missing or bent pins in the socket. I’m pretty new to PC building, so I just want to check if my suspicions are correct, and if so how/if I could fix the problem...

This one’s quite a lengthy read, but I’d appreciate it if you’re a tech wizard who could help. I made an audio file of this story to make it easier to digest: Backstory: So, a few days ago, I was trying to design a script for my controller while simultaneously asking ChatGPT questions on...

PC Crashing Assistance Hello all! I'm new here and not the most versed in PC building in general, so bear with me here. I recently have had these episodes of my PC crashing while gaming. These crashes result in the video cutting out, but the sound and PC are still operating, after about 30...

I recently bought a Samsung 980 pro nvme, for some reason it is locked at 3500 MB/s read and write speeds when it should be around the 7000 mark. I also have a samsung 970 pro ssd, that wouldnt fit into my mother board so I purchased a UGREEN NVMe PCIe Adapter, M.2 SSD to PCIe 4.0 X16/X8/X4 Card...

I have been experiencing issues tonight with my Windows 11 operating system. Earlier today I had experienced an issue trying to open Firefox browser on my system, also couldn’t access steam. I noticed my desktop was sluggish and laggy. As I thought this was a one-off issue, I thought...

This is a weird issue I've been having with my 2023 Omen 16 gaming laptop that I had opened to install a second NVME drive, which I used successfully for a period of at least 5-6 months. After which, however, I had to momentarily remove the battery (for applying the cable fix to the well-known...

Any changes I make to the BIOS will stay until I shut the PSU off, after which all the settings will go back to default. This is a particular problem with my RAM speeds. I already replaced the CMOS battery and that fixed nothing (I forgot to unplug the PC when I did this, although the PSU...

Got my pc in December 2022 and started crashing under light loads in late March. Factory restarted it 2 days ago and it worked until today. I went into the event viewer and I saw the event that I had been getting before I factory restarted was happening the whole time, it just wasn't blacking...

Hi, I have been running Corsair Vengeance RGB PRO ram at 3600mhz (16gb) for just under a year now with no problems, and I recently decided that it's time to upgrade to 32gb of ram, so I ended up ordering 2 more sticks of the same Corsair Vengeance ram so I would have 4 sticks of 8gb ram in my...

Alot of my games keep crashing that I like to play but I honestly don't know how to fix it, any unreal engine will just crash inexpertly sometimes with error codes some to desktop. other games like MW2 and Phasmophobia will just deep fry my screen and crash my pc, I've tried reinstalling...

I updated my ASUS PRIME B450M-A bios successfully but after turning it off at the switch, it was stuck on the ASUS logo when I turned it back on. After hours of restarting, power cycling and refreshing the CMOS it booted into the BIOS and I got into Windows 10. From there, I thought I had fixed...