Hello, I just installed a network card into the PCIE 1x slot on my motherboard, which was supposed to be plug and play, and when I try to connect my CAT6A ethernet cable to it, it just reads “Network cable unplugged” under the new Ethernet option under network connections in Win 10. I was using this cable in the ethernet port on my motherboard and it was working fine so it’s not the cable. It clicked when I slid it in as well and I have refastened it several times to rule that out. I did try uninstalling the Realtek driver thru the device manager and also removing it using the realtek software but neither had any difference in results.
This is the card I installed for reference:
And this is my motherboard:
www.asus.com
If there’s any other info I can provide I’m happy to.
This is the card I installed for reference:
And this is my motherboard:
![www.asus.com](/proxy.php?image=https%3A%2F%2Fwww.asus.com%2Fmedia%2Fglobal%2Fgallery%2Fbt7d7txjhkd4wfs0_setting_xxx_0_90_end_2000.png&hash=accd48180aa8c3017ebcbb633628ac42&return_error=1)
TUF GAMING X570-PLUS (WI-FI)|Motherboards|ASUS USA
ASUS TUF Gaming motherboards distill essential elements of the latest Intel® platform and combine them with game-ready features and proven durability. Engineered with military-grade components, an upgraded power solution and a comprehensive set of cooling options, each ASUS TUF Gaming...
![www.asus.com](/proxy.php?image=https%3A%2F%2Fwww.asus.com%2Fnew_asus_ico_256x256.png&hash=fba90dd6476272d141d1ddb629e84858&return_error=1)
If there’s any other info I can provide I’m happy to.