Question 0x124_4_GenuineIntel_PCIEXPRESS_MALFORMED

[Ondabonda]

Hi, i buyed a new laptop cause the previus laptop i buyed was having problems (so i have 2 new laptops) ..and this one as well...i dont know what could be...maybe the electricity conections in my house are faulty? can be that? my led lamps last like 8 months









0x124_4_GenuineIntel_PCIEXPRESS_MALFORMED_TLP_COMPLETION_TIMEOUT_IMAGE_GenuineIntel.sys



WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. Parameter 1 identifies the type of error

source that reported the error. Parameter 2 holds the address of the

nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.

Arguments:

Arg1: 0000000000000004, PCI Express Error

Arg2: ffffce0580018028, Address of the nt!_WHEA_ERROR_RECORD structure.

Arg3: 0000000000000000

Arg4: 0000000000000000



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.mSec

Value: 1718



Key : Analysis.Elapsed.mSec

Value: 21886



Key : Analysis.IO.Other.Mb

Value: 16



Key : Analysis.IO.Read.Mb

Value: 0



Key : Analysis.IO.Write.Mb

Value: 34



Key : Analysis.Init.CPU.mSec

Value: 515



Key : Analysis.Init.Elapsed.mSec

Value: 189916



Key : Analysis.Memory.CommitPeak.Mb

Value: 110



Key : Bugcheck.Code.LegacyAPI

Value: 0x124



Key : Dump.Attributes.AsUlong

Value: 1808



Key : Dump.Attributes.DiagDataWrittenToHeader

Value: 1



Key : Dump.Attributes.ErrorCode

Value: 0



Key : Dump.Attributes.KernelGeneratedTriageDump

Value: 1



Key : Dump.Attributes.LastLine

Value: Dump completed successfully.



Key : Dump.Attributes.ProgressPercentage

Value: 0



Key : Failure.Bucket

Value: 0x124_4_GenuineIntel_PCIEXPRESS_MALFORMED_TLP_COMPLETION_TIMEOUT_IMAGE_GenuineIntel.sys



Key : Failure.Hash

Value: {c9fb5c0f-ad59-ca27-a99f-a8d3ea15c4f2}



Key : Hypervisor.Enlightenments.ValueHex

Value: 1417df84



Key : Hypervisor.Flags.AnyHypervisorPresent

Value: 1



Key : Hypervisor.Flags.ApicEnlightened

Value: 0



Key : Hypervisor.Flags.ApicVirtualizationAvailable

Value: 1



Key : Hypervisor.Flags.AsyncMemoryHint

Value: 0



Key : Hypervisor.Flags.CoreSchedulerRequested

Value: 0



Key : Hypervisor.Flags.CpuManager

Value: 1



Key : Hypervisor.Flags.DeprecateAutoEoi

Value: 1



Key : Hypervisor.Flags.DynamicCpuDisabled

Value: 1



Key : Hypervisor.Flags.Epf

Value: 0



Key : Hypervisor.Flags.ExtendedProcessorMasks

Value: 1



Key : Hypervisor.Flags.HardwareMbecAvailable

Value: 1



Key : Hypervisor.Flags.MaxBankNumber

Value: 0



Key : Hypervisor.Flags.MemoryZeroingControl

Value: 0



Key : Hypervisor.Flags.NoExtendedRangeFlush

Value: 0



Key : Hypervisor.Flags.NoNonArchCoreSharing

Value: 1



Key : Hypervisor.Flags.Phase0InitDone

Value: 1



Key : Hypervisor.Flags.PowerSchedulerQos

Value: 0



Key : Hypervisor.Flags.RootScheduler

Value: 0



Key : Hypervisor.Flags.SynicAvailable

Value: 1



Key : Hypervisor.Flags.UseQpcBias

Value: 0



Key : Hypervisor.Flags.Value

Value: 21631230



Key : Hypervisor.Flags.ValueHex

Value: 14a10fe



Key : Hypervisor.Flags.VpAssistPage

Value: 1



Key : Hypervisor.Flags.VsmAvailable

Value: 1



Key : Hypervisor.RootFlags.AccessStats

Value: 1



Key : Hypervisor.RootFlags.CrashdumpEnlightened

Value: 1



Key : Hypervisor.RootFlags.CreateVirtualProcessor

Value: 1



Key : Hypervisor.RootFlags.DisableHyperthreading

Value: 0



Key : Hypervisor.RootFlags.HostTimelineSync

Value: 1



Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled

Value: 0



Key : Hypervisor.RootFlags.IsHyperV

Value: 1



Key : Hypervisor.RootFlags.LivedumpEnlightened

Value: 1



Key : Hypervisor.RootFlags.MapDeviceInterrupt

Value: 1



Key : Hypervisor.RootFlags.MceEnlightened

Value: 1



Key : Hypervisor.RootFlags.Nested

Value: 0



Key : Hypervisor.RootFlags.StartLogicalProcessor

Value: 1



Key : Hypervisor.RootFlags.Value

Value: 1015



Key : Hypervisor.RootFlags.ValueHex

Value: 3f7





BUGCHECK_CODE: 124



BUGCHECK_P1: 4



BUGCHECK_P2: ffffce0580018028



BUGCHECK_P3: 0



BUGCHECK_P4: 0



FILE_IN_CAB: 021624-16250-01.dmp



TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b





DUMP_FILE_ATTRIBUTES: 0x1808

Kernel Generated Triage Dump



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXPNP: 1 (!blackboxpnp)





BLACKBOXWINLOGON: 1



CUSTOMER_CRASH_COUNT: 1



PROCESS_NAME: System



STACK_TEXT:

fffff804`220d5c78 fffff804`1ccfef1b : 00000000`00000124 00000000`00000004 ffffce05`80018028 00000000`00000000 : nt!KeBugCheckEx

fffff804`220d5c80 fffff804`1ab410c0 : 00000000`00000000 fffff804`220d5d59 ffffce05`80018028 ffffce05`80035214 : nt!HalBugCheckSystem+0xeb

fffff804`220d5cc0 fffff804`1ce0e4bf : 00000000`00000000 fffff804`220d5d59 ffffce05`80018028 ffffce05`80035214 : PSHED!PshedBugCheckSystem+0x10

fffff804`220d5cf0 fffff804`20a7ecb5 : ffffce05`80035214 ffffce05`80035214 00000000`00000001 00000000`00000507 : nt!WheaReportHwError+0x38f

fffff804`220d5dc0 fffff804`20a79251 : 00000000`00000130 ffffce05`8003c090 00000000`00000000 ffffce05`80096190 : pci!PciRpRcecHandleAerInterrupt+0x2e9

fffff804`220d5e20 fffff804`20a799c6 : ffffb801`85f95c00 fffff804`220d5ed0 ffffb801`85f95d30 fffff804`1cba2219 : pci!ExpressRootPortAerInterruptRoutine+0xa1

fffff804`220d5e90 fffff804`20a79a89 : ffffb801`85f95c80 fffff804`1cc88e8d 00000000`00000000 fffff804`220c6a00 : pci!ExpressRootPortInterruptRoutine+0x46

fffff804`220d5ef0 fffff804`1cb3fbb1 : ffffce05`778ff040 ffffce05`9e1612c0 00000000`00000986 fffff804`220c6a70 : pci!ExpressRootPortMessageRoutine+0x9

fffff804`220d5f20 fffff804`1cb24dad : ffffce05`9e1612c0 fffff804`1cab8bcc fffff804`1a2cd180 ffffb801`85f95c80 : nt!KiInterruptMessageDispatch+0x11

fffff804`220d5f50 fffff804`1cc18b6f : fffff804`220c6a70 ffffb801`85f95c80 ffffce05`9e1612c0 fffff804`1cc201e0 : nt!KiCallInterruptServiceRoutine+0x16d

fffff804`220d5f90 fffff804`1cc18e37 : 000000c0`da1d16d4 ffffce05`00000000 000000c0`da1a092a 00000000`00000000 : nt!KiInterruptSubDispatch+0x11f

fffff804`220c69f0 fffff804`1cc1bb1a : 00000000`00000000 fffff804`189784d0 fffff804`1d54c700 ffffce05`9e1612c0 : nt!KiInterruptDispatch+0x37

fffff804`220c6b80 00000000`00000000 : fffff804`220c7000 fffff804`220c0000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a





MODULE_NAME: GenuineIntel



IMAGE_NAME: GenuineIntel.sys



STACK_COMMAND: .cxr; .ecxr ; kb



FAILURE_BUCKET_ID: 0x124_4_GenuineIntel_PCIEXPRESS_MALFORMED_TLP_COMPLETION_TIMEOUT_IMAGE_GenuineIntel.sys



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {c9fb5c0f-ad59-ca27-a99f-a8d3ea15c4f2}



Followup: MachineOwner

 

[rgd1101]

and this laptop brand and model?
if it is new, return it

 

[Ondabonda]

and this laptop brand and model?
if it is new, return it

Dell Inspirion 7630

The thing is that i buyed from the us and i'm in Uruguay, returning it may cost me like 400 dollars and take some weeks or Even months

 

[realpao]

Dell Inspirion 7630

The thing is that i buyed from the us and i'm in Uruguay, returning it may cost me like 400 dollars and take some weeks or Even months

It's because of the mainboard. try clearing CMOS or flashing BIOS. If you can't do this, you should have a computer technician do it for you.
You can have your electrician check your electricity first.

 

[realpao]

Also, when did you buy this new laptop?