Question Abnormally High Ping over Ethernet ?

Aug 11, 2023
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Hello, i normally have a ping of 20-30ms. I am connected via ethernet cable straight to the router. Out of nowhere over the last couple weeks i have been avg 100-200ms ping, to my knowledge i haven't changed anything. When it all started i use a LogMeIn Hamachi but that is long sense deleted. It makes games like Rocket League, Sea of Thieves and others almost unplayable. Any advice, ive tried so many things but im willing to try more. Any ideas?
 
Hello, i normally have a ping of 20-30ms. I am connected via ethernet cable straight to the router. Out of nowhere over the last couple weeks i have been avg 100-200ms ping, to my knowledge i haven't changed anything. When it all started i use a LogMeIn Hamachi but that is long sense deleted. It makes games like Rocket League, Sea of Thieves and others almost unplayable. Any advice, ive tried so many things but im willing to try more. Any ideas?
could be repairs on your line causing it to reroute
 
Try a normal ping to a IP like 8.8.8.8. In game "ping" times tend to affected by things other than network issues. I would also try a ping command with another device to see if it is different than your PC.

If ping to 8.8.8.8 is also high try a tracert 8.8.8.8. Your goal is to see if you can find the hop where you get a major increase. You can do little to change or fix this. If you see the problem to hop 1 (your router) then it is likely software on your machine. Problem to hop 2 which for most people is the connection between their house and the ISP tend to be load related issues. You would for example see the ping time increase if you were doing a large file download. It can also be in the ISP network since the connection between your house and the ISP first equipment is shared by you and your neighbors. You do not see this issue as much now days because the ISP has so much bandwidth going to houses.

Note if your pc is the only device to see the problem I would suspect it is the vpn software. Even though you uninstall it they do not always uninstall cleanly. After having to reinstall windows to fix this I stopped running any kind of vpn on my pc and only run it on my router. You can check this without reinstalling windows by booting a linux USB image that runs from the USB device and does not mess with your windows install.
 
Try a normal ping to a IP like 8.8.8.8. In game "ping" times tend to affected by things other than network issues. I would also try a ping command with another device to see if it is different than your PC.

If ping to 8.8.8.8 is also high try a tracert 8.8.8.8. Your goal is to see if you can find the hop where you get a major increase. You can do little to change or fix this. If you see the problem to hop 1 (your router) then it is likely software on your machine. Problem to hop 2 which for most people is the connection between their house and the ISP tend to be load related issues. You would for example see the ping time increase if you were doing a large file download. It can also be in the ISP network since the connection between your house and the ISP first equipment is shared by you and your neighbors. You do not see this issue as much now days because the ISP has so much bandwidth going to houses.

Note if your pc is the only device to see the problem I would suspect it is the vpn software. Even though you uninstall it they do not always uninstall cleanly. After having to reinstall windows to fix this I stopped running any kind of vpn on my pc and only run it on my router. You can check this without reinstalling windows by booting a linux USB image that runs from the USB device and does not mess with your windows install.
The ping isnt super high pinging 8.8.8.8. It spiked, then went back down, Avg is 88ms and Max is 137ms
 
88 is actually fairly high for most people. This IP address is a google DNS server and is not one server it actually exists in many cities at the same time so most people get very low latency....like in the range of 10ms. This is mostly in the USA and the EU other places may not have them as close.

Try the tracert and see where the slowness starts. You need to be showing less than 1ms on hop 1 and maybe 10ms on hop 2 which for most people is the connection to your ISP.

In most cases there is not much you can do if the ISP has some issue with their network. For example maybe a fiber got cut and the ISP is using a backup one. All you can do is wait until it gets fixed. Hard to say it can be many things in the ISP network.

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