Question After Upgrading GPU - MY PC started randomly restarting - Tried everything i know

[arturs.opikovs]

Hello,

This is my first time i am posting something on forums as i am really stuck T_T

Description

I do photos, music and video editing.

I have upgraded GPU for video editing and starting having random restarts, they are more frequent during load but can happen during watching YouTube.

I have overclocked CPU because In music DAW's everything holds on single core power so i need to have it maxed out.

Full build and specs at the bottom but first here is description of the whole journey.

ROUND 1

-I have recently upgraded GPU from ZOTAC GTX 1650 4GB to MSI VENTUS OC RTX3060 12gb DUAL FAN
-However system was restarting very quickly, less than 5 mins when running heavy render, I checked temps and noticed CPU package jumping to 90 degrees Celsius going very quickly during render.


ROUND 2

-I returned MSI Ventus
-I decided to upgrade case and cooling and managed to keep my temps at 50-70 degrees during load.

ROUND 3

- Saved money and got RTX 3060 Gigabyte Eagle 12gb.
- The problem stayed but became much less frequent.

3 ROUND

-I came to conclusion that this is PSU lacking (i have overclocked i5-11600kf to 4.8 ghz all cores) and decided upgrade from tx650m to used tx850m PSU.
-The problem stayed, i came to conclusion that it might be that this PSU was faulty and got new RMX850m problem stayed


ROUND 4

-I returned GIGABYTE 3060 EAGLE 12g (it had faulty fan) and got 3060 MSI Gaming X Trio, seems like problem became more frequent
- Then i started questioning my logic and tried RM1000x to be sure it is not PSU --> problem stayed.

5 ROUND

I am returning 3060 MSI GAMING X TRIO and getting ASUS 3060 to make sure that Gaming X TRIO is not faulty and checking if problem will become less frequent with dual fan GPU.

I guess you are having a giggle at this point and thats ok, i am quite new to overclocking and PC building



Here is my latest setup

Case: Fractal Torrent

Operating System & Version: WINDOWS 10


MOBO: ASUS PRO ART Z490

PSU: Corsair RM850x

CPU: Intel i5-11600KF

Running with AI suite overclocking at max 4.8ghz, COre Voltage is 1.3 during load rarely jumping to 1.487 v

GPU: ZOTAC 1650 4GB - runs stably with no issues under highest loads

Memory: 3 SATA SSDS, 1 HD and 2 M.2 drives

RAM: 2x16gb KINGSTON DDR4 3200 + 2x A-DATA TECHNOLOGY 8gb DDR3000



CASE Cooling: 2x 180mm Fractal front intake fans , 3x 140mm p14ARGB intake Arctic Fans., 140mm Exhaust be quiet silent wings 4

CPU Cooling: Noctua NHd15 with 2 140mm stock fans.




Things i tried :

• Swapping 3 different GPU's
• Swapping 650w --> 850w --> 1000w PSU
• Temps are 20-30 idle, 50 - 75 max load with medium fan use
• Using DDU to clean install drivers from safe mode
• Swapping PCIE cables, running with 2 cables instead of one when GPU required.#
• Trying to plug PSU cable into wall socked rather then extension hub.

Findings:

- This is not faulty or lacking PSU
- This is not faulty of lacking GPU
- Temps are great, CPU 50-70 during load, GPU 40-60 degrees during load
- Problem happens during first 30 mins when running non stop a heavy video editing project with load jumping to 100% and randomly,
- And 2 - 5 times a day when doing something less demanding like music production or watching youtube.
- Restarting does not happen at all when i put my old GTX 1650 (which does not need PCIE cable, runs entirely on MOBO) back with the same 100% utilisation.

My next moves and assumptions:

1. I assume that somehow RTX 3060 12gb is making my OC CPU unstable, if problem continues with the new ASUS card i will try to manually set voltage to 1.35 and set all cores 4.7 ghz

2. I assume that somehow my RAM is more utilised and these extra 2x8gb ram is making OC unstable as it runs on 1494 MHZ while other 2x16gb running at 1600MHZ (according to HWINFO)

Errors from Event viewer.

Error1

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Source:Kernel-Power
ID: 41


Error2

The Intel(R) PROSet/Wireless Zero Configuration Service service terminated with the following error:
%%2147770990

 

[arturs.opikovs]

Please Help :3

 

[Zerk2012]

Running with AI suite overclocking at max 4.8gh

2x A-DATA TECHNOLOGY 8gb DDR3000

Undo your CPU overclock and uninstall AI suite, remove the unmatched memory.

 

[arturs.opikovs]

Undo your CPU overclock and uninstall AI suite, remove the unmatched memory.

Thank you, this is what i assume might cause it. But how then it works absolutely fine with old card?

Is there a way to trouble shoot and find out what is causing these restarts?

 

[arturs.opikovs]

UPDATE: Changing GPU to ASUS 3060 DUAL oc 12gb and clean DDU install was stable for whole day under max load but restarted at the end of day while watching youtube video 🙁 So the problem is still present but much less frequent

 

[arturs.opikovs]

Undo your CPU overclock and uninstall AI suite, remove the unmatched memory.

Hello, I've checked minidump and found the following error


VIDEO_TDR_FAILURE (116)

Looks like it is failing to restart video card


VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff820fb9c45050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8056fba9410, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_4e58e7ac1d277d04\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

 

[arturs.opikovs]

Update.

-RAM replacement did not help
-Overclocking turn off did not help

I think i can confidently say that problem was resolved after updating my ASUS PRO ART 490z 10G BIOS to the newest version and downloading INTEL ME from the support website.

Can't believe it did actually help, lol.

1 week of no restarts at all