ANTI VIRUS.....

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Aloha!!
I feel like this may be a really STUPID question.....
I have upgraded from windows ME to XP.
I figured that I still need an Antivirus. So...I have
tried to use my "norton" that I originally had installed..
However....I am not able to use my Norton. Nor am I able
to fully "uninstall" my "Norton Antiviruszz". When I try
to uninstall....I get a message stating that I have
previously either installed or uninstalled Norton, and to
restart my computer....
and nothing changes.......
HELP.....
what is up???????????
PLEASE SOMEONE...
Anyone know what is going on?
Sorry...I am just so exhausted right now....I am having a
hard time even explaining my problem.....

Thanks for any advice!!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Kristin;
What version of Norton?
http://service1.symantec.com/SUPPORT/nav.nsf/5faa3ca6df6f549888256edd0061c0a4/9941641f5e10351b88256ed6006163f5?OpenDocument&src=bar_sch_nam

http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/33497f6e8a319ece88256ace0076cc02?OpenDocument&src=bar_sch_nam

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Kristin" <Alohakristin@hawaii.rr.com> wrote in message
news:0d1401c4b330$2852e5a0$a301280a@phx.gbl...
> Aloha!!
> I feel like this may be a really STUPID question.....
> I have upgraded from windows ME to XP.
> I figured that I still need an Antivirus. So...I have
> tried to use my "norton" that I originally had installed..
> However....I am not able to use my Norton. Nor am I able
> to fully "uninstall" my "Norton Antiviruszz". When I try
> to uninstall....I get a message stating that I have
> previously either installed or uninstalled Norton, and to
> restart my computer....
> and nothing changes.......
> HELP.....
> what is up???????????
> PLEASE SOMEONE...
> Anyone know what is going on?
> Sorry...I am just so exhausted right now....I am having a
> hard time even explaining my problem.....
>
> Thanks for any advice!!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Norton has an uninstall program to remove Norton Anti-virus 2003 or earlier
version
Rnav2003.exe
You can get it at their website.

"Kristin" <Alohakristin@hawaii.rr.com> wrote in message
news:0d1401c4b330$2852e5a0$a301280a@phx.gbl...
> Aloha!!
> I feel like this may be a really STUPID question.....
> I have upgraded from windows ME to XP.
> I figured that I still need an Antivirus. So...I have
> tried to use my "norton" that I originally had installed..
> However....I am not able to use my Norton. Nor am I able
> to fully "uninstall" my "Norton Antiviruszz". When I try
> to uninstall....I get a message stating that I have
> previously either installed or uninstalled Norton, and to
> restart my computer....
> and nothing changes.......
> HELP.....
> what is up???????????
> PLEASE SOMEONE...
> Anyone know what is going on?
> Sorry...I am just so exhausted right now....I am having a
> hard time even explaining my problem.....
>
> Thanks for any advice!!
>