Any tools to find out why PC locks up?

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FishLick

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Nov 11, 2006
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Got a problem with my PC, keeps locking up with no blue screen or error messages, all i can do is press the reset switch and reboot so i was wondering if there's something i can run that will create a log to give an idea of what's happening.

It started locking when downloading files so i thought it might be my HDD but now it randomly locks when booting another app. Music files are glitchy when playing also.

I've defragged and ran virus scans, Defender, adblock etc...

setup:
E6400
Asus P5B
1 gb ram
160gb segate SATA
Win XP pro

*not overclocking atm but thought u guys might be of some help

Cheers
 
That could be most anything, hardware or software. I would suggest try something like Burn in test where you can test all your hardware components individually to try and narrow down the problem. The freeware version will stress test a component for upto 15 minutes.

You can also try checking the computer log to see if that brings any insight to the problem. Start > Run > Compmgmt.msc (Under Event Viewer)

My guess from experience might be that you have some bad RAM. If you are overclocking anything, set it back to the default values.
 
screenshot18op.jpg


Yes go to the and uncheck restart and bios disable hault on errors
 
1.Check CPU's temp and bios setting
2.Check power supply
3.Run MemTest, preferably for several hours at the very least
4.How long WinXP have been installed?If the answer is 'more than a year' or only 6 months but with a lot of software installs/uninstalls, you might want to format your partition and reinstall windows
 
XP's been o there about 3 months, not loads of progs

PSU temp is running at about 40 degrees normal browsing light load. It can lock as i load firefox for the 1st time in a day.

Someone recommended running Orthos, i presume this is like Burn test?

This was most common report in the error log:


Error 04/02/2007 22:21:38 Service Control Manager None 7023 N/A JIM

Dont know much but i'd say it was pretty generic?
 
seagate diagnostics came back saying i had Critical File Structure Errors and to correct using checkdisc and defrag.

Done all of these and still the same.

Reinstall?

worried about how this happen thought
 
That looks like your hard drive has some bad sectors. Meaning that whatever files were located on those sectors are now corrupted. Doing a chkdsk/defrag really isn't going to help you in this kinda situation. Get yourself a new hard drive and go from there. You can reinstall on that drive but I would not recommend it. Once you a have a few bad sectors, that drive will become a timebomb and will either go completely, or you will have the same symptom again. If you do choose to do so, make sure when you are in the windows setup to do a "regular format" not quick. During the slower format the OS should recognize the bad sectors and leave them out the MFT (excluses them from being marked as usable to the OS).
 
That looks like your hard drive has some bad sectors. Meaning that whatever files were located on those sectors are now corrupted. Doing a chkdsk/defrag really isn't going to help you in this kinda situation. Get yourself a new hard drive and go from there. You can reinstall on that drive but I would not recommend it. Once you a have a few bad sectors, that drive will become a timebomb and will either go completely, or you will have the same symptom again. If you do choose to do so, make sure when you are in the windows setup to do a "regular format" not quick. During the slower format the OS should recognize the bad sectors and leave them out the MFT (excluses them from being marked as usable to the OS).
Click to expand...


Only had this drive about 3 months, u thing Seagate will take it back then.. not questions asked?
 
That looks like your hard drive has some bad sectors. Meaning that whatever files were located on those sectors are now corrupted. Doing a chkdsk/defrag really isn't going to help you in this kinda situation. Get yourself a new hard drive and go from there. You can reinstall on that drive but I would not recommend it. Once you a have a few bad sectors, that drive will become a timebomb and will either go completely, or you will have the same symptom again. If you do choose to do so, make sure when you are in the windows setup to do a "regular format" not quick. During the slower format the OS should recognize the bad sectors and leave them out the MFT (excluses them from being marked as usable to the OS).
Click to expand...


Only had this drive about 3 months, u thing Seagate will take it back then.. not questions asked?

Well It depends on where you bought it from. Sometimes you will have to go back to the place you bought it, otherwise go to seagate's website. 3 months is awfully short, I'm sure it is still under warranty.

I know, I know, I'm too nice. . . Here is the website link to start your RMA. . .

http://support.seagate.com/customer/warranty_validation.jsp
 
Computer locks up making you reset like that can make "Critical File Structure Errors" this say the MFT is broken if he uses NTFS or FAT if it's FAT32. IOW you can be sure that the HD has fail yet. Do a chkdsk and defrag as it says and run the seagate tool again. Most probably that the HD is fine after that. After that try memtest first. There're more ways to check your HD but I'm short on time right now.
 
Computer locks up making you reset like that can make "Critical File Structure Errors" this say the MFT is broken if he uses NTFS or FAT if it's FAT32. IOW you can be sure that the HD has fail yet. Do a chkdsk and defrag as it says and run the seagate tool again. Most probably that the HD is fine after that. After that try memtest first. There're more ways to check your HD but I'm short on time right now.
Click to expand...

Cmon' you gotta read dude. . . he's already done that.

seagate diagnostics came back saying i had Critical File Structure Errors and to correct using checkdisc and defrag.

Done all of these and still the same.

Reinstall?

worried about how this happen thought
 
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