Well done Tim, you have a good moan about Android, at the same time reinforcing the exact reason why Windows Phone is the fastest growing phone in Europe, customer satisfaction is something they take a moral high ground about when they are losing in sales - but when WP8 is getting better customer satisfaction they harp on about how their sales are better - sorry Tim but you can't have it both ways, you are being outsold and have a lower satisfaction product from all sides and your shitty iPhone 5C(rap) is going to be the lead weight that drags your sorry ass down, resign now