Question Audio and visual stuttering on new PC build ?

[Pinz]

I just built a new PC with the following specs. https://pcpartpicker.com/list/mPjyZJ

At first everything seemed fine, but for the past two or three days I've noticed when I'm playing a game (anything from Bloons TD6 to Baldur's Gate 3) and I have a browser video playing, or I'm in a discord call, I get audio and visual stuttering. They are in sync so when I hear an audio stutter there is a visual stutter for the exact same amount of time. I have hardware acceleration turned off on my browser, which is Firefox, as well as turned off on Discord.

I'm at a loss because my system should be able to easily run these games and have a simple video or discord call running on my second monitor. I'm new to building PCs so I'm afraid I messed something up or forgot something important. If there is any other information I need to provide please let me know and I will do my best. Thank you for any help in advance!

 

[Tioym]

Have you done a clean install of your OS or did you copy it off of somewhere?
Go into your BIOS and reset all settings to defaults.
Try using DDU to clean-install your Graphics Drivers.

 

[Pinz]

Have you done a clean install of your OS or did you copy it off of somewhere?
Go into your BIOS and reset all settings to defaults.
Try using DDU to clean-install your Graphics Drivers.

Im not sure what a clean install entails. I made a USB drive into a installation tool using Windows tool creation program.

I will try doing that as well as updating my BIOS because i think there's an update available.

I haven't used DDU in ages since I remember reading it shouldn't matter but at this point i'm willing to try anything.

 

[Tioym]

Im not sure what a clean install entails. I made a USB drive into a installation tool using Windows tool creation program.

I will try doing that as well as updating my BIOS because i think there's an update available.

I haven't used DDU in ages since I remember reading it shouldn't matter but at this point i'm willing to try anything.

Updating the BIOS seems like a good idea, make sure your PC doesnt lose power during the process.

 

[thestryker]

It'd be worthwhile running LatencyMon while you're doing some of these things just to see if it's potentially some sort of driver/software conflict causing the issue. The system itself is certainly plenty powerful for what you're trying to do.