Question BIOS crashes my computer.

[GreekFire24]

Hello, I have encountered a problem where if I try to open BIOS, startup menu, or boot device selection, my computer will shut off and start again. I have an HP Pro Desk with an I5 6500 and Nvidia M4000 Quadro. I have had this computer for a few months but never needed to change any BIOS options. I removed my CMOS battery for a few min before turning my PC on but nothing changed. My mobo also has a button that is supposed to clear the CMOS but pressing it while booting restarts my PC, and pressing it while the PSU is turned off does nothing. It seems nobody online has has quite the same problem so I am stumped. It is not OS related because I have tried this with a Linux SSD, a Windows HDD, and none at all. Note: The HP memory test thing works, but that is the only pre startup thing that works.

 

[Lutfij]

Welcome to the forums, newcomer!

I have an HP Pro Desk with an I5 6500 and Nvidia M4000 Quadro.
HP have a number of ProDesk's in their portfolio. Which one do you have? An SKU would help us two fold. That being said, can you verify what BIOS version you're on at this moment of time?

My mobo also has a button that is supposed to clear the CMOS but pressing it while booting restarts my PC, and pressing it while the PSU is turned off does nothing.
Clearing the CMOS will cut all power to the motherboard even to the BIOS chip to clear the settings in your BIOS.

I have had this computer for a few months but never needed to change any BIOS options
The prebuilt's CPU was made back in late 2015, going with that number, was the prebuilt's PSU changed out during it's tenure or is it the unit that the prebuilt came shipped with?

Moved thread from Systems section to Prebuilt & Enterprise section

 

[GreekFire24]

Welcome to the forums, newcomer!

I have an HP Pro Desk with an I5 6500 and Nvidia M4000 Quadro.
HP have a number of ProDesk's in their portfolio. Which one do you have? An SKU would help us two fold. That being said, can you verify what BIOS version you're on at this moment of time?

My mobo also has a button that is supposed to clear the CMOS but pressing it while booting restarts my PC, and pressing it while the PSU is turned off does nothing.
Clearing the CMOS will cut all power to the motherboard even to the BIOS chip to clear the settings in your BIOS.

I have had this computer for a few months but never needed to change any BIOS options
The prebuilt's CPU was made back in late 2015, going with that number, was the prebuilt's PSU changed out during it's tenure or is it the unit that the prebuilt came shipped with?

I ended up doing a BIOS update with recommendation from a friend and that fixed it.