Question Black Screen a couple mins after loading games

Jan 20, 2024
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System Info
Ryzen 7 7700x
AMD Radeon RX 7800 XT
Corsair Dominator Platinum 32GB (2x16) 5600mhz
Samsung 980 NVME M.2 2TB & 1TB
MSI MAG Tomahawk B650
MSI MPG A850GF Power Supply 850w (Gold Rated)

Issue
So this weekend I've assembled this new PC of mine and thought I'd switch from Nvidia to AMD and unfortunately it hasn't been smooth sailing.
Last night I updated the BIOS and installed drivers and have tried to play 2x games so far (FIFA & PUBG).
When I play the games I can be in the game for a small amount of time 2-5 mins before I randomly and abruptly get black screened, however, it doesn't make me restart and it just force closes the game and sometimes has an error code with it but sometimes it just shuts with no notification of what caused it to.

The most recent crash also had this error in this Imgur image - View: https://imgur.com/a/JoI1TRW


My temps seem fine and at the time of the most recent black screen, they were around these numbers - GPU:60c & CPU:50c

What I've tried
I've uninstalled drivers using DDU and then used an old adrenaline driver and still the same happens.
Ran a memory tester and everything was fine.
Checked for corrupt files and no issues.
Ran 3Dmark and other stress testers like Kombuster and am not getting any issues.

Maybe also something to note, I can also watch videos such as twitch or youtube without any issue either.

Just wondering whether or not anyone has had this issue or would have any suggestions? I kind of feel like my ideas of what to do aren't leading to anything.

Apologies if written in the wrong sub, I've never had to write anything in here before.
 
Welcome to the forums, newcomer!

MSI MAG Tomahawk B650
+
Last night I updated the BIOS and installed drivers and have tried to play 2x games so far (FIFA & PUBG).
What BIOS version are you on for your motherboard? Did you clear the CMOS after verifying that the BIOS was successfully flashed? If not, power down the system, disconnect from the wall and display, remove the CMOS battery, press and hold down the power button for 30 seconds, then replace the CMOS battery after 30 minutes.
 
Welcome to the forums, newcomer!

MSI MAG Tomahawk B650
+
Last night I updated the BIOS and installed drivers and have tried to play 2x games so far (FIFA & PUBG).
What BIOS version are you on for your motherboard? Did you clear the CMOS after verifying that the BIOS was successfully flashed? If not, power down the system, disconnect from the wall and display, remove the CMOS battery, press and hold down the power button for 30 seconds, then replace the CMOS battery after 30 minutes.
Thanks for your reply.
I’m using BIOS Version E7D75AMS.1E3 which came out on 01/03/2024.
I did not clear CMOS after flashing the BIOS I will try that now.

Edit: Moreover, I believe I’m using a beta bios driver … I’m thinking of reverting back to Nov when they have a full release bios update
 
Last edited:
Welcome to the forums, newcomer!

MSI MAG Tomahawk B650
+
Last night I updated the BIOS and installed drivers and have tried to play 2x games so far (FIFA & PUBG).
What BIOS version are you on for your motherboard? Did you clear the CMOS after verifying that the BIOS was successfully flashed? If not, power down the system, disconnect from the wall and display, remove the CMOS battery, press and hold down the power button for 30 seconds, then replace the CMOS battery after 30 minutes.
Unfortunately it didn't work.
I even tried my 2070 in the new build and it still crashed randomly while under load playing games, I then thought maybe it could be a PSU issue so I tried a different cable using a 16 pin PCIE connector with x2 6+2 pin connectors. At first try it didn't work and I had to restart the machine completely but I tried once more and I played a game for the longest yet (nearly 30mins). During this playtime, I ran a sensor log in the background which gave me these readings - View: https://imgur.com/a/rklYoTN
 
UPDATE

So I just tried my RX 7800XT in my old build and it has worked flawlessly for the longest amount of time so far.

I’m thinking that maybe my PSU of my new system is faulty to cause both cards to have issue. Anyone else think this could be a likely cause?