Troubleshooting: My computer crash when I play but never during benchmarks. The problem occurs randomly: sometimes on the main menu, sometimes after 1 minute of play, sometimes after 3 hours of play, ... I got a black screen and the fans are running at full power until I turn off the power (reset doesn't work, I have to cut the power).
Computer Type: Desktop
GPU: ASROCK Radeon RX 6800 Phantom Gaming D 16G OC
Good to Know:
Computer Type: Desktop
GPU: ASROCK Radeon RX 6800 Phantom Gaming D 16G OC
- BIOS: L02
- DRIVER: 21.3.1 (I also tried 20.11.2 WHQL))
- Kombustor without crash.
- FurMark without crash.
- Cooling: CORSAIR A500 (ejecting air to the back of the tower)
- CPU Burner without crash.
- BIOS: 3.90
- MICROCODE: A20F10/A201009
- DRIVER: 2.13.27.501
- XMP 2.0: DDR4-3200 1.350V (also tried without XMP)
- Windows Memory Diagnostic OK.
- Memtest86 OK.
- One Daisy Cable per GPU Power Connector (= 2 * 8-pins cables)
- I made a test by using my old PSU 650W and get the same problem.
- Cooling: 3 * ML120 (aspiring fresh air into the case from the front)
- License: Official
- Age: Fresh installation (formatted 2 times because the first time I thought I made a mistake)
- Version: 20H2
- Build: 19042.868
- OCCT without error.
Good to Know:
- Games that crashes: Rust, Hunt: Showdown, Escape From Tarkov, Valheim.
- Similar to a know issue but now my computer crash on every games. (CF.: Reddit/r/AMDHelp: Newly-built PC immediately restarts when launching some games. 5900x & 6800xt. Appears to have correlation with Easy Anti-Cheat.)
- The crash randomly occur: sometimes as soon as I start a game, other times I can play multiple game without crash depending the game I play.
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