Question Brand new gaming pc with RTX 2060 have only 40-100 fps...

[tracker39]

Hi guys! Today I bought a brand new gaming pc with RTX 2060! (The build is below) I installed fortnite but the fps are always 40-100... I downloaded my rtx 2060 drivers again and I updated them but nothing changed... I also checked the power options it's on high performance. So... any idea what's the problem..? My cousin's pc with a gtx 1060 gaming x 6gb has 200fps + (By the way I bought this PC from a shop with these parts I didn't choose them myself...)

CPU INTEL CORE I7-9700K 3.60GHZ LGA1151 - BOX
HDD TOSHIBA DT01ACA200 2TB 3.5'' SATA3
SSD PATRIOT SCORCH PS512GPM280SSDR 512GB M.2 2280 PCI-E GEN 3 X 2 NVME 1.2
2 x RAM PATRIOT PSD48G2666KH SIGNATURE LINE 8GB (2X4GB) DDR4 2666MHZ HEATSHIELD DUAL KIT
VGA ASUS ROG STRIX GF RTX2060 ADVANCED EDITION ROG-STRIX-RTX2060-A6G-GAMING 6GB GDDR6 PCI-E RETAIL
MOTHERBOARD ASUS TUF Z390-PLUS GAMING RETAIL
PSU THERMALTAKE SPS-630MPCBEU SMART SE SERIES 630W CM 87+
BE QUIET! DARK ROCK PRO 4
CASE COOLERMASTER MASTERBOX MB510L CARBON BLACK TRIM

 

[Vince_36]

what fortnite settings do you run ? its recommended to use low on evrything and turn off motion blur

 

[tracker39]

what fortnite settings do you run ? its recommended to use low on evrything and turn off motion blur

All settings are on low and I have motion blur on but my cousin's pc with a gtx 1060 gaming x 6gb and the same settings has 200 fps and he bought his pc 2 years ago so I should have at least the same fps as him...

 

[Vince_36]

All settings are on low and I have motion blur on but my cousin's pc with a gtx 1060 gaming x 6gb and the same settings has 200 fps and he bought his pc 2 years ago so I should have at least the same fps as him...

do you have your XMP enabled?

 

[tracker39]

do you have your XMP enabled?

I don't know even know how to enable it ... So it's probably deactivated

 

[Vince_36]

I don't know even know how to enable it ... So it's probably deactivated

most pre built pc's have it disabled go into bios and enable it if you cant find it then your ram/motherboard isnt compatible with xmp most likely

 

[tracker39]

most pre built pc's have it disabled go into bios and enable it if you cant find it then your ram/motherboard isnt compatible with xmp most likely

Ok thanks I will try to find it... if you think of anything else please let me know!

 

[md83]

what monitor resolution are you running? this has a big impact on FPS. Do you know how much of your RAM is being utilized for this game? Your 2060 should def be able to out perform a 1060.

 

[hang-the-9]

Is the video cable in the nVidia card or the motherboard?

 

[tracker39]

Is the video cable in the nVidia card or the motherboard?

The hdmi cable is in nVidia card yeah... but I did some searching I managed to increase my fps to 100-150 but I found out that my cpu is reaching 100% usage... so that's the problem... but I don't know what is causing this... any idea?

 

[tracker39]

what monitor resolution are you running? this has a big impact on FPS. Do you know how much of your RAM is being utilized for this game? Your 2060 should def be able to out perform a 1060.

My monitor is dell and I run the recommended resolution but I don't think that's the problem here... the problem is the 100% cpu usage problem that I found out... If I open fortnite and one or two more programs the game will fail to load and the cpu reach 100%

 

[md83]

could be many reasons your reaching 100% cpu load, but we cant be sure. try opening your task manager and see what is running while you have a few programs open.

 

[tracker39]

could be many reasons your reaching 100% cpu load, but we cant be sure. try opening your task manager and see what is running while you have a few programs open.

Here is the task manager while I try to load the game and 2 more programs it reaches 100% : https://ibb.co/cyVztDx

By the way when I found out about the 100% cpu usage I started another thread here : https://forums.tomshardware.com/threads/cpu-usage-100-on-brand-new-gaming-pc.3496165/
I have already tried some things to solve this problem but nothing so far...

 

[ConanLock]

Enabling XMP will allow your RAM to run faster (how it should), but is the RAM in dual channel? If the RAM modules are both next to each other, then move one, so that it goes RAM, empty, RAM, empty. This would double RAM bandwidth, and this along with XMP, means data goes to your CPU quicker, and might solve your CPU utilisation problem and FPS problem.

 

[tracker39]

Enabling XMP will allow your RAM to run faster (how it should), but is the RAM in dual channel? If the RAM modules are both next to each other, then move one, so that it goes RAM, empty, RAM, empty. This would double RAM bandwidth, and this along with XMP, means data goes to your CPU quicker, and might solve your CPU utilisation problem and FPS problem.

My ram is 16 gb but it's 4 x 4 gb so I guess all the ram slots are full...

Here is a benchmark of my build but with the game opened...
my cpu usage is 100% on task manager... but on benchmark just look my gpu... : https://www.userbenchmark.com/UserRun/18099984

 

[md83]

Is your windows up to date? What are your power settings at in windows? Make sure they are not in power saving mode or anything like that; go with balanced or high performance.

 

[ConanLock]

You were running a game in the background of the benchmark, so it will run slowly. It even says 43% background utilisation. Run the benchmark again with nothing running in the background and see how it goes.