[SOLVED] Broken CPU?

[guimlopes10]

So my motherboard is an a320m-H from gigabyte and i have a ryzen 3 3200g, they work very well, but recently i bought a ryzen 5 3600, but now the pc turns on but hangs on the part where the motherboard logo appears and keeps loading infinitely, sometimes when i turn it on it apear that windows mensage about automatic repair, i tried to restart but didn't work.
sooooo any tips on what is happening?
my motherboard bios is in version F42

Sorry if i commited some english mistake, it is not my mother language

 

[Vyrvelata]

Welcome !
Well first thing you should try is to reset the BIOS.

 

[Schlachtwolf]

What are the full sytem specs, RAM, PSU etc....

This my not be the CPU directly at all, Bios up-date, Chipset drivers, RAM .....

 

[guimlopes10]

What are the full sytem specs, RAM, PSU etc....

This my not be the CPU directly at all, Bios up-date, Chipset drivers, RAM .....

I have 8gb of ram 2666Mhz, Rx 570 4gb, PSU 600W Kcas,

 

[Schlachtwolf]

Is the board one from pre Ryzen5 3600, then you need to update the Bios using your 3 3200g, how to update bios.....

https://www.amd.com/de/support/kb/faq/cpu-sbios-update

 

[Vyrvelata]

Is the board one from pre Ryzen5 3600, then you need to update the Bios using your 3 3200g, how to update bios.....

https://www.amd.com/de/support/kb/faq/cpu-sbios-update

He already mentioned that there is a bios.... just windows is not loading properly.....also he needs F40 for 3600, he is with F42

 

[Schlachtwolf]

Check the RAM is properly seated......

 

[TommyTwoTone66]

Could be faulty CPU, dead on arrival. Does happen sometimes. Swap back to your old CPU and perform a BIOS update to the latest version. Then try the new CPU again. If it does not POST, then the CPU is likely faulty.

 

[guimlopes10]

So my motherboard is an a320m-H from gigabyte and i have a ryzen 3 3200g, they work very well, but recently i bought a ryzen 5 3600, but now the pc turns on but hangs on the part where the motherboard logo appears and keeps loading infinitely, sometimes when i turn it on it apear that windows mensage about automatic repair, i tried to restart but didn't work.
sooooo any tips on what is happening?
my motherboard bios is in version F42

Sorry if i commited some english mistake, it is not my mother language

Already solved it guys, probably something with windows, bc after reseting my ssd and re-installing windows it worked