Question BSOD while idle issues

[Nephypoo]

Hello, I have been experiencing BSOD's for almost 6 months now. I have taken the PC into geek squad several times, they found nothing wrong with the hardware and ended up reinstalling Windows 10. This seemed to help for several weeks and then the BSOD's started happening again, although not frequently (once every week or two). All my drivers were fully updated, BIOS is updated, I ran Driver Verifier, Memtest, OCCT on all of it's settings and have found no problems with them. I ended up reinstalling Windows 10 myself the other day and now I am experiencing up to 4 BSODs in a single day. I should point out that none of the BSOD's have happened when my PC is doing anything intensive, I've been able to play resource demanding games with no issues. The BSOD's always happen when the PC is left idle or I have just one tab with music playing in my browser. I've decided to just start cycling out my parts and replacing them with new ones to see if it is indeed a Hardware problem, but I'm hoping maybe someone here can find something in the DMP's that may have been missed and help me figure out what is causing this problem. I've uploaded the last few DMP files and Event Log into this zip: https://1drv.ms/u/s!AuQfX8syP_a0ghaekfxkWxCsUUac?e=hJI7dY

Any help would be greatly appreciated.

 

[Nephypoo]

Check for updates. Open the terminal and type: sudo apt update

I've tried, my PC ended up freezing a second time. Upon starting up a third time it's frozen in the middle of booting and I cant get to desktop anymore. I've tried a 4th and 5th time. I can't get to Linux desktop anymore, it's just stuck frozen after the boot screen. Thankfully I was able to get back unto windows 10. I have to say I'm immediately offput by Linux. 😵

 

[Nephypoo]

I've tried booting up in Linux again, it just refuses to work anymore and keeps freezing at the boot screen. I just went back to windows, I went another few days with no issues but got a BSOD today. I guess I'll just keep posting minidumps and hope maybe one of them will lead somewhere someday: https://1drv.ms/u/s!AuQfX8syP_a0giC8AzrSJ68syFlw?e=W160jY

 

[Adder_]

When did your issue reappear? Might be a similar issue to me. My issue started mid december, Reddit has theory that a recent windows update caused an issue for some Ryzen chips View: https://www.reddit.com/r/buildapc/comments/kpjmqf/bluescreen_every_couple_of_hours_ntoskrnlexe/

Not sure if I trust that though I can't find anything reputable; I think everyone is hung up on that address but its probably the bugcheck call.

 

[Nephypoo]

When did your issue reappear? Might be a similar issue to me. My issue started mid december, Reddit has theory that a recent windows update caused an issue for some Ryzen chips View: https://www.reddit.com/r/buildapc/comments/kpjmqf/bluescreen_every_couple_of_hours_ntoskrnlexe/

Not sure if I trust that though I can't find anything reputable; I think everyone is hung up on that address but its probably the bugcheck call.

The issue first started sometime around August. I believe it was the exact same day that Microsoft made Edge mandatory for windows 10. Initially I thought maybe that was the cause but after reinstalling windows 10 multiple times im not sure.

 

[Adder_]

Doubt the edge update is the cause. I'd look into trying a different PSU if possible. Maybe yours if not providing a smooth low voltage for idle use.

 

[Nephypoo]

Doubt the edge update is the cause. I'd look into trying a different PSU if possible. Maybe yours if not providing a smooth low voltage for idle use.

I'll go ahead and try a different PSU and see if it helps. The BSODs are pretty inconsistent. There will be days I have 2-3 BSODs and then my PC will be completely fine for a week. I have gotten BSODs while typing into web browsers, so I don't think it's necessarily linked to my PC being idle, just a majority of the BSODs happen when I've not touched the PC for awhile and it's probably idle.

 

[Nephypoo]

I guess while I wait for a new PSU to show up ill upload all the minidumps I've gotten over the last few days, maybe something else will pop out: https://1drv.ms/u/s!AuQfX8syP_a0giEaUHCpI40Rs2X7?e=4MX75k

 

[Nephypoo]

I just got a BSOD after installing a new PSU, I guess that wasn't the problem.

 

[Johnwmel]

Even though you have tested the ram previously.

Run 8 passes of MemTest86+ one stick at a time.
There are others, but use these.
Memtest86+
https://www.softpedia.com/get/System/Benchmarks/Memtest86-plus.shtml

Memtest86+ 5.01 Free Download - FreewareFiles.com

Memtest86 - A software tool aimed at memory failures detection.

www.freewarefiles.com

http://www.freewarefiles.com/screenshot.php?programid=22153

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

Also try MemTest
https://www.softpedia.com/get/Tweak/Memory-Tweak/MemTest.shtml

MemTest: RAM reliability tester for Windows

Manual
https://hcidesign.com/memtest/manual.html

 

[Nephypoo]

Even though you have tested the ram previously.

Run 8 passes of MemTest86+ one stick at a time.

I'll try that out.

One thing I have noticed is just before there is a BSOD the sound of the PC will stutter . There are other occasions where the sound will briefly stutter for a second or two but not BSOD. I'm tempted to say the brief sound stutters that happen every now and again and the BSODs might be linked.

 

[Johnwmel]

Ok, the sound could be linked to memory/ram ( it uses resources ) or driver.

Upload a SS ( screenshot ) of what Snail finds. Don't update any drivers. I want to compare with the previous SS.

SnailDriver for PC's
https://www.softpedia.com/get/System/System-Miscellaneous/Snail-Driver.shtml

https://snailsuite.com/download-snaildriver

 

[Nephypoo]

Ok, the sound could be linked to memory/ram ( it uses resources ) or driver.

Upload a SS ( screenshot ) of what Snail finds. Don't update any drivers. I want to compare with the previous SS.

SnailDriver for PC's
https://www.softpedia.com/get/System/System-Miscellaneous/Snail-Driver.shtml

https://snailsuite.com/download-snaildriver

I don't seem to be able to maximize the snail driver window to take a full screenshot of the over 145 devices it's detected. Should I just post the dozen+ screenshots to get them all?

 

[Johnwmel]

No, let me see the first screen.

 

[Nephypoo]

No, let me see the first screen.

Here it is: https://1drv.ms/u/s!AuQfX8syP_a0giKQnAAd3-Rk_V4i?e=MMHd9n

 

[Johnwmel]

All Ok, shall wait for the memory test results.

 

[Nephypoo]

All Ok, shall wait for the memory test results.

How do I run Memtest86? There doesn't seem to be an exe format for download.

 

[Johnwmel]

Memtest86+ how to use
https://cutt.ly/zkL2BvC

MemTest86+ - Test RAM With
https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

 

[Nephypoo]

Memtest86+ how to use
https://cutt.ly/zkL2BvC

MemTest86+ - Test RAM With
https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

I seem to just have terrible luck booting anything from a USB. I followed the instructions and installed Memorytest86 on the USB. I selected the USB as the primary boot drive in BIOS.... just starts up in Windows 10 and doesn't run memtest at all.

 

[Johnwmel]

Try the 2nd tester.

 

[Nephypoo]

Try the 2nd tester.

I ran 4 passes at the highest MB settings I could, they all made it past 100% with no errors: https://1drv.ms/u/s!AuQfX8syP_a0giODY6hPUcKWCeTY

I'll run 4 more so that I've done 8 passes.

 

[Nephypoo]

I ran 4 more passes, they all got past 100% with no errors.
On another note, is there a way I can uninstall Linux to get the space back that I partitioned for it?

 

[Johnwmel]

How to Uninstall a Linux Dual-Boot System From Your Computer

How to Uninstall a Linux Dual-Boot System From Your Computer

If you have installed Linux on its own partition in a dual-boot configuration, there's usually no easy uninstaller that will remove it for you.

www.howtogeek.com

 

[Johnwmel]

Best to get a second opinion, nothing is perfect.

Another way to run MemTest86+, use Dr.Web Live disk.
Dr.Web LiveDisk
https://www.softpedia.com/get/Antivirus/Dr-Web-LiveCD.shtml

Dr.Web LiveCD 9.0.0 Free Download - FreewareFiles.com

Dr Web LiveCD - Free Emergency System Recovery Disk to boot non-bootable Windows and Linux Operating Systems.

www.freewarefiles.com

http://www.freewarefiles.com/screenshot.php?programid=56719

Dr.Web Administrator emergency aid kit Free utilities

Got a sick computer? Open the administrator emergency aid kit—in it you’ll find some first-aid tools from Dr.Web.

free.drweb.com

User Manual
https://download.geo.drweb.com/pub/drweb/livedisk/documentation/drweb-LiveDisk-900-en.pdf
Extract from the manual

https://imgur.com/ikkalym

View: https://i.imgur.com/ikkalym.gif

 

[Nephypoo]

I ended up getting this BSOD today, which doing some research seems to be explicitly linked to WiFi adaptors or Bluetooth devices: KERNEL_AUTO_BOOST_LOCK_ACQUISITION_WITH_RAISED_IRQL

I'm going to try getting a different wifi adaptor and see if that solves the problem.

 

[Johnwmel]

Be interesting to see if the adaptor solves the problem.

More possibles here, ignore the download.

Fix: Kernel Auto Boost Lock Acquisition with Raised IRQL

Some users report frequently receiving a frequent BSOD crash with the message Kernel Auto Boost Lock Acquisition with Raised IRQL that makes

appuals.com