I bought a new box packed laptop DELL 3567 i5 7th Gen last year it was working fine until 2 days before and it started showing me BSOD while I moved it a bit..
for example if I am using it keeping it on my table and it if I stand up to show something to my colleague the system hangs to the screen and shows me the BSOD randomly, it sometimes restart itself or get stuck and I have to force restart the system!! It's never opened or repaired and was working fine and all of a sudden it happens,
I did the clean installation of the windows 10 but the situation persists!
ERROR ON BSOD:
APC_INDEX_MISMATCH
KMODE_EXCEPTION_NOT_HANDLED (intelppm.sys)
KMODE_EXCEPTION_NOT_HANDLED (tcpip.sys)
IRQL_NOT_LESS_OR_EQUAL
Also it shows pink small patches on screen only while showing BSOD. also sometimes it loads like white lines sweeping in like a transition but a BSOD..
Let me know what could be the problem and fix.. .
for example if I am using it keeping it on my table and it if I stand up to show something to my colleague the system hangs to the screen and shows me the BSOD randomly, it sometimes restart itself or get stuck and I have to force restart the system!! It's never opened or repaired and was working fine and all of a sudden it happens,
I did the clean installation of the windows 10 but the situation persists!
ERROR ON BSOD:
APC_INDEX_MISMATCH
KMODE_EXCEPTION_NOT_HANDLED (intelppm.sys)
KMODE_EXCEPTION_NOT_HANDLED (tcpip.sys)
IRQL_NOT_LESS_OR_EQUAL
Also it shows pink small patches on screen only while showing BSOD. also sometimes it loads like white lines sweeping in like a transition but a BSOD..
Let me know what could be the problem and fix.. .