Hi,
About a week ago I reset windows because I wanted to clear out some files and to just start fresh with no programs or anything. I like to do this once every few years, and the times I've done it before (all times were with the same hardware), it worked completely fine.
However this time, ever since I reset windows, my computer has been freezing up, not responding, and programs will crash. I thought it was a RAM problem (because the Windows Memory Diagnostic told me I had hardware problems) so I installed a different RAM kit but the problem still persists even though the diagnostic now says I have no hardware problems. Firstly, I want to ask if resetting Windows can mess up hardware because I'm worried if resetting my Windows messed up something else.
Secondly, I also want to ask for the next steps I should take in trying to solve this issue. Currently, I've checked for corrupt files, updated Windows, reinstalled all correct drivers, ran Windows in a clean boot, replaced my RAM, and reset Windows on my SSD for a second time but the issue still persists.
Any help is appreciated, thanks.
About a week ago I reset windows because I wanted to clear out some files and to just start fresh with no programs or anything. I like to do this once every few years, and the times I've done it before (all times were with the same hardware), it worked completely fine.
However this time, ever since I reset windows, my computer has been freezing up, not responding, and programs will crash. I thought it was a RAM problem (because the Windows Memory Diagnostic told me I had hardware problems) so I installed a different RAM kit but the problem still persists even though the diagnostic now says I have no hardware problems. Firstly, I want to ask if resetting Windows can mess up hardware because I'm worried if resetting my Windows messed up something else.
Secondly, I also want to ask for the next steps I should take in trying to solve this issue. Currently, I've checked for corrupt files, updated Windows, reinstalled all correct drivers, ran Windows in a clean boot, replaced my RAM, and reset Windows on my SSD for a second time but the issue still persists.
Any help is appreciated, thanks.