Archived from groups: microsoft.public.windowsxp.general (
More info?)
On 6/8/2005 9:38 PM On a whim, John Shaw pounded out on the keyboard
> Well, you can try to install the program with SYSTEM rights (a step above
> Admin, the OS itself should only have those rights as I understand it,) but
> honestly if there's a problem installing it with Admin rights, you've
> probably got issues elsewhere that will be back to haunt you unless you find
> the root cause of the problem.
>
> That being said, specifically how does the Adobe install fail? Perhaps
> there is a folder or file it tries to write to/over that is read-only, or an
> error with the installer.... or a problem with her user settings in.. wait,
> on two machines ... roaming profiles? or a different profile on each
> machine?
>
> Regardless, a temporary fix *might* be to try gaining system rights from an
> account with admin rights - but I'd only recommend doing this if you don't
> have the time to find the root cause of the problem. click Start > Run and
> type CMD then click OK. at the command prompt, type this on one line
> (without the quotes
" AT xx:xx /INTERACTIVE TASKMGR " and press enter.
> the xx:xx should be the time, in 24 hour format, and set a minute or two
> ahead of the current time. Example, if it's 3:05 pm, type " AT 15:06
> /INTERACTIVE TASKMGR " Assuming the scheduler service is running, you'll
> see a message that a job was added. If it's not, you'll see an error that
> the task scheduler service is not started. if so, type: " net start
> scheduler " hit enter, and try again when the service starts. Assuming you
> get the "AT xx:xx ..." command entered before the minute switches over, then
> one minute later, taskmgr will launch with System rights, and anything it
> spawns will have System rights. From the task manager, goto the Processes
> tab and end task on explorer.exe - your desktop will disappear but taskmgr
> will remain. now click File > Run and type " EXPLORER.EXE " and the desktop
> will reappear, this time with system rights. If done properly, click Start
> and you will see at the top SYSTEM where the user name normally is. Now try
> to install your program. when finished, don't play around with System
> rights too long, you could seriously mess something up! simply log off and
> log back in as your normal user. BTW, nothing you need to type is case
> sensitive.. I added that for dramatic flair
😉 If you have trouble with
> that, I can email a nice batch script I wrote to do the work for you, but
> the lines will surely get parsed if I cut/paste it here. Just try to use
> this method of System rights as a last resort - (and it may not even work
> for your problem, but worth a shot.)
>
> good luck!
>
> "Terry" <F1ComNOSPAM@pobox.com> wrote in message
> news:ue5zHM8aFHA.2900@TK2MSFTNGP15.phx.gbl...
>
>>On 6/7/2005 5:22 PM On a whim, frdbadf pounded out on the keyboard
>>
>>
>>>2 workstations, are they logging into a domain and if so as administrator
>>>of the domain? Has that Domain Administrator been added as an
>>>administrator of the local machine? Better yet has the Domain User been
>>>added as an administrator of the lcoal machine? This is relevant only in
>>>the case of XP Pro and domain login. Hope this helps
>>>
>>>frdbadf
>>>
>>>"Terry" wrote:
>>>
>>>
>>>
>>>>I have a client who called and could not install the full version of
>>>>Adobe Acrobat using her login even though she had admin rights. I
>>>>suggested she log off and log in as Administrator which she did but still
>>>>received the same error message (you do not have administrator
>>>>rights...). This is happening to two workstations.
>>>>
>>>>Does anyone have another suggestion to resolve this?
>>>>
>>>>Thank you,
>>>>--
>>>>Terry
>>>>
>>>>***Reply Note***
>>>>Anti-spam measures are included in my email address.
>>>>Delete NOSPAM from the email address after clicking Reply.
>>>>
>>
>>No domain. Just peer to peer.
>>
>>--
>>Terry
>>
>>***Reply Note***
>>Anti-spam measures are included in my email address.
>>Delete NOSPAM from the email address after clicking Reply.
>
>
>
John,
Different profile on each machine.
Thanks for the workaround. I agree I would like to find the root of the
problem, but this may get it installed at least. I need to look at the
folders it is trying to install to and see if there are any rights
issues that might be causing it. That is something I hadn't thought
about. Since Admin has full rights by default and I doubt these two
users would change anything like that. But that's where I'm going to
look first.
--
Terry
***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
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