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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)
My DVD/CD-Rom Drive has been experiencing problems (i.e. not
playing/installing disks when inserted). The light comes on, but will not
recognize the disk. After tech call w/ Dell, it was determined that it will
only recognize a cd/dvd one time (after restarting computer). After that, in
order for a cd/dvd to be able to be recognized & used, I must restart the
computer. The only ideas that were offered are to reinstall Microsoft Windows
XP, or to restore to a date/time before issue occurred. Neither are options:
either lose all information, or back up extensive data. Can anyone offer
assistance as to an easier fix? Please?
My DVD/CD-Rom Drive has been experiencing problems (i.e. not
playing/installing disks when inserted). The light comes on, but will not
recognize the disk. After tech call w/ Dell, it was determined that it will
only recognize a cd/dvd one time (after restarting computer). After that, in
order for a cd/dvd to be able to be recognized & used, I must restart the
computer. The only ideas that were offered are to reinstall Microsoft Windows
XP, or to restore to a date/time before issue occurred. Neither are options:
either lose all information, or back up extensive data. Can anyone offer
assistance as to an easier fix? Please?