So The issues they suffered for a year on overvolted, overclocked CPUs with apparently dodgy PSUs and heatsinks is somehow Intel's fault?
It doesn't say they were using dodgy PSUs. (power supply problems, heat dissipation problems, and CPU voltage problems)
Having the CPU overclocked is also perfectly fine as long as the CPU itself doesn't decide to override your settings and feed the CPU even more voltage causing instability and heat dissipation problems ... which is what the 13/14th gen is/was doing.
Saving an extra $200 on a cheap PSU doesn't make much sense when each computer potentially costs whatever $3700 in yen is! (Using
Alienware r16 as a stand in)
More than likely each high end computer was ordered with the same model PSU as all the others.
We have a mixture of 10/11/12/13/14th gen Intel CPUs running at work (public library) on about 900 of our computers. (Mostly i5s so we dodged the bullet!)
Every few months we will get one that randomly gets an issue and sometimes that issue is with its power supply which is to be expected from our older computers since they are basically never shutdown for anything short of a hurricane.
What I'm getting at is if they have almost 700 PCs running high wattage hardware, 2-3 power supply issues a year wouldn't be out of the ordinary.