Question Clicked 'Y' on an fTPM message and now PC beeps and constantly reboots ?

[nougher3]

Context - I installed a new CPU and it came up with a screen with this message by American Megatrends:

New CPU installed fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

Press Y to reset fTPM, if you have bitlocker or encryption enabled, the system will not reboot without a recovery key

Press N to keep previous fTPM record and continuous system boot, fTPM will now enable in new CPU, you can swap back to old CPU to recover TPM related keys and date."

I then clicked 'Y' because I don't have bitlocker or encryption enabled and then it put my PC into a constant reboot loop where it beeps once then starts for a little bit and goes through the load screen then repeats. I don't know why this happens or how to fix it.

Specs: Gigabyte GBA-A320m-s2h rev. 1.x - Mobo, AMD Ryzen 7 5800x - CPU, 2x8 Corsair Vengeance LPX DDR4 2400MHz - Ram, Corsair RM850e - PSU

 

[SkyNetRising]

I don't know why this happens or how to fix it.
Specs: Gigabyte GBA-A320m-s2h rev. 1.x
AMD Ryzen 7 5800x

What BIOS version?
Ryzen 7 5800x - requires minimum F55 BIOS level.

Put back the old CPU and update BIOS before changing CPU.

 

[nougher3]

What BIOS version?
Ryzen 7 5800x - requires minimum F55 BIOS level.

Put back the old CPU and update BIOS before changing CPU.

Yea I did update the Bios and it's still giving me this issue and I tried taking out the Cmos and it did nothing too.

 

[SkyNetRising]

Yea I did update the Bios

To what BIOS version?

I tried taking out the Cmos and it did nothing too.

Use CLEAR_CMOS jumper.

Removing battery is not enough.
You have to discharge PSU capacitors also (by disconnecting power and pressing power on button).

 

[nougher3]

To what BIOS version?

To F55 I ran into a problem before this and did it.

Use CLEAR_CMOS jumper.

Removing battery is not enough.
You have to discharge PSU capacitors also (by disconnecting power and pressing power on button).

I've done that and it still does not change anything it still stuck in a boot loop

 

[thestryker]

What "load screen" is it going through?

Can you get into the BIOS?

 

[nougher3]

What "load screen" is it going through?

Can you get into the BIOS?

It loads the screen where I can get into the bios and then the window logo and loading screen comes on and it gets to the login screen before going all black and then the PC beeps once and it restarts.

 

[thestryker]

It loads the screen where I can get into the bios and then the window logo and loading screen comes on and it gets to the login screen before going all black and then the PC beeps once and it restarts.

So the actual problem seems to be your Windows installation. If it's Windows 10 you can go into the BIOS and just turn off fTPM and see if it boots. I'm not familiar enough with Windows 11 to know if doing that would mess with the ability to boot, but it'd be worth trying. You could also try booting into safe mode to see how that goes.

 

[nougher3]

So the actual problem seems to be your Windows installation. If it's Windows 10 you can go into the BIOS and just turn off fTPM and see if it boots. I'm not familiar enough with Windows 11 to know if doing that would mess with the ability to boot, but it'd be worth trying. You could also try booting into safe mode to see how that goes.

I can never get that far before my PC seems to go turn off and restart. Also I think it is a CPU problem because when I take my new CPU out (Ryzen 7 5800x) and replace it with my old one (Ryzen 3 2200g) it seems to load and work fine. It's only after I clicked 'Y' on the screen with my new CPU its caused it to do a boot loop.

 

[thestryker]

I can never get that far before my PC seems to go turn off and restart. Also I think it is a CPU problem because when I take my new CPU out (Ryzen 7 5800x) and replace it with my old one (Ryzen 3 2200g) it seems to load and work fine. It's only after I clicked 'Y' on the screen with my new CPU its caused it to do a boot loop.

So when you go into the BIOS to modify settings it still randomly shuts off? If so then yes the new CPU would be the likely suspect.

 

[nougher3]

So when you go into the BIOS to modify settings it still randomly shuts off? If so then yes the new CPU would be the likely suspect.

Yea that's my problem I clicked 'Y' and for some reason I'm stuck in a boot loop with this new CPU. Even though I don't have bitlocker so it should work fine everywhere else said.

 

[sonofjesse]

if data is backed up reinstall will fix.........had a similar issue once

 

[SyCoREAPER]

So a more basic question, do you have any BIOS profiles (like overclocking or power limits)?

While trying to get some ideas I came across posts of people saying clearing the CMOS does not delete BIOS profiles, while others say it does.

Alternatively your MB just doesn't like the CPU. I saw there are at least 3 major revisions total. You mentioned yours is only 1.x