Question Computer is Randomly Shutting off

Feb 8, 2022
10
0
510
Slightly long story because I have already done a lot of troubleshooting. But I have a system that has worked completely as expected. About 3 weeks ago I upgraded the RAM from 16 to 32 gigs, installed a new SSD, upgraded from Windows 10 to Windows 11, and updated all GPU drivers. After all of these changes I didn’t play games for several days but when I did I was experiencing complete system shutdowns frequently. ( I could not finish a full game of Apex) my initial thought was that my new RAM was causing the issue, so I swapped it back with the old sticks I had and the issue persisted. My next thought was maybe the GPU drivers( I know that shouldn’t be the issue but I was grasping at straws) so I rolled them back and the issue persisted. My next thought was Windows 11 was the issue, so I went back to 10 issue persisted…next thought was the power supply so I replaced that and didn’t have issues for about a week but then it began happening again last night. It seems to consistently happen while I am playing Apex. For instance I was playing Spjderman for close to an hour with no issues and as soon as I switched to Apex and joined a Discord call it shutdown. I also tried running Cinebench and Heaven at the same time and it didn’t shut off. I’m at a bit of a loss as to what the issue might be at this point and would appreciate any suggestions!


Thanks
 

Lutfij

Titan
Moderator
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. Include all parts that you'd swapped out or in for your build.

As for your OS, where did you source the installer for the OS?
 
Feb 8, 2022
10
0
510
Slightly long story because I have already done a lot of troubleshooting. But I have a system that has worked completely as expected. About 3 weeks ago I upgraded the RAM from 16 to 32 gigs, installed a new SSD, upgraded from Windows 10 to Windows 11, and updated all GPU drivers. After all of these changes I didn’t play games for several days but when I did I was experiencing complete system shutdowns frequently. ( I could not finish a full game of Apex) my initial thought was that my new RAM was causing the issue, so I swapped it back with the old sticks I had and the issue persisted. My next thought was maybe the GPU drivers( I know that shouldn’t be the issue but I was grasping at straws) so I rolled them back and the issue persisted. My next thought was Windows 11 was the issue, so I went back to 10 issue persisted…next thought was the power supply so I replaced that and didn’t have issues for about a week but then it began happening again last night. It seems to consistently happen while I am playing Apex. For instance I was playing Spjderman for close to an hour with no issues and as soon as I switched to Apex and joined a Discord call it shutdown. I also tried running Cinebench and Heaven at the same time and it didn’t shut off. I’m at a bit of a loss as to what the issue might be at this point and would appreciate any suggestions!


Thanks
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. Include all parts that you'd swapped out or in for your build.

As for your OS, where did you source the installer for the OS?
GPU: Gigabyte RTX 3070Ti
PSU: Corsair 750W (brand new)
CPU: Intel I7 11700k
MOBO: AsRock B450
RAM: Corsair Vengence DDR4 32GB
CPU cooler is an AIO
Chasis: IbuyPower

Windows was installed from the media creation tool Microsoft provides.