Computer restarts whenever I'm playing games. No BSOD. Just complete loss of power and then immediate reboot. On multiple occasions, drivers would be damage and files would become corrupted as a result. Any help will be greatly appreciated!
mobo: Gigabyte z97x-gaming7 v1
cpu: i5 4690k (disabled OC) 3.5Ghz
gpu: gtx 1070 8gb
ram: 1x 8gb 1600mhz CL10 DIMM 1.5V
psu: 750W 80+ gold (cooler master) - fully modular
OS: Windows 10 home - 64bit
Event log errors present after reboot:
Event 6008:
The previous system shutdown at 8:31:24 AM on 1/21/2020 was unexpected.
Details:
- System
- Provider
[ Name] EventLog
- EventID 6008
[ Qualifiers] 32768
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2020-01-21T13:44:17.880371200Z
EventRecordID 1170
Channel System
Computer DESKTOP-QCMPBAD
Security
- EventData
8:31:24 AM
1/21/2020
6
E40701000200150008001F0018008301E4070100020015000D001F00180083013C0000003C000000000000000000000000000000000000000100000000000000
Binary data:
In Words
0000: 000107E4 00150002 001F0008 01830018
0010: 000107E4 00150002 001F000D 01830018
0020: 0000003C 0000003C 00000000 00000000
0030: 00000000 00000000 00000001 00000000
In Bytes
0000: E4 07 01 00 02 00 15 00 ä.......
0008: 08 00 1F 00 18 00 83 01 .......
0010: E4 07 01 00 02 00 15 00 ä.......
0018: 0D 00 1F 00 18 00 83 01 .......
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........
Event 41, Kernel-Power:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 6
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2020-01-21T13:44:14.227469300Z
EventRecordID 1191
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-QCMPBAD
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
What I've tried:
- Memtest86
Received multiple errors on test 6 and test 9. I found it suspicious that all the errors (on a specific stick, which I removed later) were all associated with CPU #2. Have yet to replace CPU (hopefully don't have to).
- System doesn't appear to fail during 3D mark (though audio drivers have failed).
- System doesn't fail during Unigine Heaven 4.0.
- System no longer shows errors on ram during memtest86 (after removing the one that was showing up faulty).
- System doesn't fail during Intel Extreme Tuning tests.
- Clean install of Windows 10, all drivers were downloaded from windows update. Still didn't solve the problem.
- I've currently rma'd the GPU and am waiting for a reply. Hopefully will get a replacement.
Thank you for any help you can provide!
mobo: Gigabyte z97x-gaming7 v1
cpu: i5 4690k (disabled OC) 3.5Ghz
gpu: gtx 1070 8gb
ram: 1x 8gb 1600mhz CL10 DIMM 1.5V
psu: 750W 80+ gold (cooler master) - fully modular
OS: Windows 10 home - 64bit
Event log errors present after reboot:
Event 6008:
The previous system shutdown at 8:31:24 AM on 1/21/2020 was unexpected.
Details:
- System
- Provider
[ Name] EventLog
- EventID 6008
[ Qualifiers] 32768
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2020-01-21T13:44:17.880371200Z
EventRecordID 1170
Channel System
Computer DESKTOP-QCMPBAD
Security
- EventData
8:31:24 AM
1/21/2020
6
E40701000200150008001F0018008301E4070100020015000D001F00180083013C0000003C000000000000000000000000000000000000000100000000000000
Binary data:
In Words
0000: 000107E4 00150002 001F0008 01830018
0010: 000107E4 00150002 001F000D 01830018
0020: 0000003C 0000003C 00000000 00000000
0030: 00000000 00000000 00000001 00000000
In Bytes
0000: E4 07 01 00 02 00 15 00 ä.......
0008: 08 00 1F 00 18 00 83 01 .......
0010: E4 07 01 00 02 00 15 00 ä.......
0018: 0D 00 1F 00 18 00 83 01 .......
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........
Event 41, Kernel-Power:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 6
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2020-01-21T13:44:14.227469300Z
EventRecordID 1191
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-QCMPBAD
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
What I've tried:
- Memtest86
Received multiple errors on test 6 and test 9. I found it suspicious that all the errors (on a specific stick, which I removed later) were all associated with CPU #2. Have yet to replace CPU (hopefully don't have to).
- System doesn't appear to fail during 3D mark (though audio drivers have failed).
- System doesn't fail during Unigine Heaven 4.0.
- System no longer shows errors on ram during memtest86 (after removing the one that was showing up faulty).
- System doesn't fail during Intel Extreme Tuning tests.
- Clean install of Windows 10, all drivers were downloaded from windows update. Still didn't solve the problem.
- I've currently rma'd the GPU and am waiting for a reply. Hopefully will get a replacement.
Thank you for any help you can provide!