PC Specification:
Desktop age: 1 year
OS: Windows 10 Home 64bit
GPU: Nvidia GeForce RTX 2070 Super
CPU: Intel i7-7700k 4.2GHz
Motherboard: B250M Bazooka MS-7a70 DDR4-2400
Bios Version: American Megatrends Inc 1.70 7/03/2018
RAM: Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2400MHz (X2 sticks of 8 gig)
Power Supply: Thermal Take Smart 600 wat
Memmory units: M.2 118 gigs (40 gig free) OS is installed, 2TB HHD, 1TB SSD Samsung
Updates and Drivers: BIOS, Windows, and GPU are all up to date, have not updated anything else
My Question:
Hey yall, hoping someone here might be able to offer a newb some help
.
Currently, I am facing a problem where I have, my desktop will restart when in idle or low power usage, but never when gaming, and it does not give me a BSOD. This issue has been going on for about 5 months but has been more frequent in the past 2 months, where the restarts have been as consistent as 2 - 3 times a day. I have never gotten a blue screen from the restart and when the computer restarts it will be as though it was a regular restart issued by myself.
The following is a list of steps I have tried to resolve the issue.
I hope y'all have a happy New Year and I'm looking forward to any help that can be offered.
Desktop age: 1 year
OS: Windows 10 Home 64bit
GPU: Nvidia GeForce RTX 2070 Super
CPU: Intel i7-7700k 4.2GHz
Motherboard: B250M Bazooka MS-7a70 DDR4-2400
Bios Version: American Megatrends Inc 1.70 7/03/2018
RAM: Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2400MHz (X2 sticks of 8 gig)
Power Supply: Thermal Take Smart 600 wat
Memmory units: M.2 118 gigs (40 gig free) OS is installed, 2TB HHD, 1TB SSD Samsung
Updates and Drivers: BIOS, Windows, and GPU are all up to date, have not updated anything else
My Question:
Hey yall, hoping someone here might be able to offer a newb some help
.Currently, I am facing a problem where I have, my desktop will restart when in idle or low power usage, but never when gaming, and it does not give me a BSOD. This issue has been going on for about 5 months but has been more frequent in the past 2 months, where the restarts have been as consistent as 2 - 3 times a day. I have never gotten a blue screen from the restart and when the computer restarts it will be as though it was a regular restart issued by myself.
The following is a list of steps I have tried to resolve the issue.
- Re-seated RAM from lane 2 & 4 to 1 & 3
- Replaced RAM 16 gigs (two 8 sticks) to a new set of 16 gigs (two 8 sticks)
- Replaced GPU Nvidia 1050 TI to MSI 2070 Super
- Changed power options from "Balanced" to "High Performance"
- Changed power options "Turn off Display" to Never and "Put the computer to sleep" to Never
- Changed power options in"Change advanced settings" and modified the following categories:
- Turn off Hard disk after set to Never,
- Sleep
- Sleep after set to Never,
- Allow hybrid sleep set to Off,
- Hibernate after set to Never,
- Processor power management
- Minimum Processor state set to 100%
- Virus scan is all good (Just for clarity sake I only game, check email, and pay bills with this PC)
- Troubleshoot settings -> Power: Resulted in "fixing" a few things.
- Ran the following lines in CMD
- sfc /scannow
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
- I went to the settings and disabled "automatically restart" in hopes to get a blue screen to possible see an error message, no such luck.
- Changed power outlet to see if it was an issue with the houses wiring
- Removed surge protector to use a straight connection from PC to a power outlet to see if it was a serge protector problem.
- Discord
- Twitch app
- Chrome
- Steam
- iCUE (Corsair headset management program)
I hope y'all have a happy New Year and I'm looking forward to any help that can be offered.
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