Question Cpu fan stuck at 100% (I7 8700 )

[Fr0geye]

I have a pre built HP Omen 880.
The cpu fan is at 100% for no reason at all i just booted it up as normal and poof its a jet....please send help.
I am not trained for space travel.

 

[Lutfij]

Welcome to the forums, newcomer!

Can you get into BIOS and see what BIOS version you're on at the time of writing? You will also need to visit HP's support page pertaining to your Prebuilt and cross reference the latest BIOS version there. Gradually update the BIOS to the latest if you have a number of them pending. Don't jump to the latest version.

What OS version are you currently on? We're on Windows 10 version 20H2.

 

[Fr0geye]

Welcome to the forums, newcomer!

Can you get into BIOS and see what BIOS version you're on at the time of writing? You will also need to visit HP's support page pertaining to your Prebuilt and cross reference the latest BIOS version there. Gradually update the BIOS to the latest if you have a number of them pending. Don't jump to the latest version.

What OS version are you currently on? We're on Windows 10 version 20H2.

I'm on windows 10 not sure about the BIOS version how do i find out?

 

[SkyNetRising]

The cpu fan is at 100% for no reason at all i just booted it up as normal and poof its a jet....please send help.

Check cpu temperatures.
You can do it with hwinfo, msi afterburner or similar.
Post screenshot (upload to imgur.com and post link).

 

[Fr0geye]

The CPU temps are at solid 50'c

 

[Fr0geye]

So someone opened my PC to try and fit a cpu cooler BUT as its pre built the bracket woudnt work / fit.
I personally think its been put back together wrong BUT i have no idea what im doing to check myself.
I've disconnected the temp sensors to see if thats the issue but nope

 

[Briko]

Try resetting bios to default. After that take out the CMOS battery for 5-10 minutes with the power cable out of the computer. Check if it fixes it.

 

[Fr0geye]

No change from resetting bios and not sure what CMOS is? so i just unplugged it for 15 minutes.... No change. Sorry im new to pc's

 

[Briko]

No change from resetting bios and not sure what CMOS is? so i just unplugged it for 15 minutes.... No change. Sorry im new to pc's

You have to take out the cmos then unplug.
Watch the video about taking out the CMOS on HP Omen:
https://support.hp.com/ca-en/document/c05581329

Try to see if it fixes the problem.

 

[Fr0geye]

Did everything in the above video and link.... NO change still 100% fan speed