Hey. Hope you're having a good one.
I've been trying to rack my head around this issue I've been having, and I seem to be getting a lot of contradicting clues that I don't even know what the real problem is, so I figure it's best to just put it in layman's terms and hope somebody here has a better guess.
The issue happens primarily, for whatever reason, when I'm playing a game called Yakuza Kiwami. At seemingly random points while playing the game, my monitor will lose signal from my PC, and I'll have to shut it down via holding the power button. If I try to start it again immediately, it'll tell me that the CPU is over temperature. Opening BIOS will read the CPU at 88 degrees Celsius, constantly, and without ever going down no matter how long the BIOS is left open.
So, the CPU is getting too hot? That's okay. I replaced the thermal paste - twice - and even replaced its fans. But the issue still persists.
The kicker? Whenever my monitor loses signal, some programs still run just fine even after that. If it happens when I'm in a Discord call, I'll still be able to hear everyone else in the call, and they'll still be able to hear me as well. Same goes for any other sound that might be playing, it'll still just keep going.
Which - to me - that says it might be a GPU problem rather than a CPU issue. But again, the boot screen does say that the CPU is over temp, not the GPU. Especially since the GPU is usually sitting at a cool ~50 degrees Celsius while running Yakuza. Not to mention that CPU and GPU usage are usually between 50-70% while the game is running, almost never even actually hitting that 70% mark.
And I should specify that this problem primarily only happens when playing Yakuza. It's happened in one or two other video games before, but only persistently in Yakuza. I've run more demanding games and more demanding processes that have easily driven the CPU and GPU usage into the 80-90%, and this issue just doesn't happen with those processes at all.
So maybe it's a problem with the game, right? Except I can't find anyone online who's had their entire CPU or GPU crash from the game and require a full restart. And for whatever reason, every time I have to restart the PC after such a crash, my Wi-Fi adaptor will stop working within 2 minutes of the restart, and I'll have to unplug it and plug it back in for it to work again. Which seems so unrelated to the potential issues at hand that it almost strikes me as a red herring, but it's 100% reproducible and happens every single time I run into the primary issue.
So does anyone even have a clue on where to start fixing this issue?
Thanks either way.
EDIT: PC specs are as follows:
CPU: Intel i5 12400F
CPU cooler: Attached fan
Motherboard: ASUS PRIME H610M-A D4-CSM LGA 1700 (Intel 12th Gen) Micro-ATX. (BIOS version: American Megatrends Inc. 1620, 8/12/2022)
Ram: 2x 16Gb DDR4 3200
SSD/HDD: 2x 1Tb Crucial CT1000BX500SSD1 (SATA (SSD)), 1x GIGABYTE GP-GSM2NE3100TNTD SSD.
GPU: 4095MB NVIDIA GeForce RTX 3060 Ti
PSU: 650W 80+ (3ish years old now)
Chassis: Xigmatek Lamiya
OS: Windows 10 Pro (10.0.19045 Build 19045)
Monitor: DELL S2421HGF
I've been trying to rack my head around this issue I've been having, and I seem to be getting a lot of contradicting clues that I don't even know what the real problem is, so I figure it's best to just put it in layman's terms and hope somebody here has a better guess.
The issue happens primarily, for whatever reason, when I'm playing a game called Yakuza Kiwami. At seemingly random points while playing the game, my monitor will lose signal from my PC, and I'll have to shut it down via holding the power button. If I try to start it again immediately, it'll tell me that the CPU is over temperature. Opening BIOS will read the CPU at 88 degrees Celsius, constantly, and without ever going down no matter how long the BIOS is left open.
So, the CPU is getting too hot? That's okay. I replaced the thermal paste - twice - and even replaced its fans. But the issue still persists.
The kicker? Whenever my monitor loses signal, some programs still run just fine even after that. If it happens when I'm in a Discord call, I'll still be able to hear everyone else in the call, and they'll still be able to hear me as well. Same goes for any other sound that might be playing, it'll still just keep going.
Which - to me - that says it might be a GPU problem rather than a CPU issue. But again, the boot screen does say that the CPU is over temp, not the GPU. Especially since the GPU is usually sitting at a cool ~50 degrees Celsius while running Yakuza. Not to mention that CPU and GPU usage are usually between 50-70% while the game is running, almost never even actually hitting that 70% mark.
And I should specify that this problem primarily only happens when playing Yakuza. It's happened in one or two other video games before, but only persistently in Yakuza. I've run more demanding games and more demanding processes that have easily driven the CPU and GPU usage into the 80-90%, and this issue just doesn't happen with those processes at all.
So maybe it's a problem with the game, right? Except I can't find anyone online who's had their entire CPU or GPU crash from the game and require a full restart. And for whatever reason, every time I have to restart the PC after such a crash, my Wi-Fi adaptor will stop working within 2 minutes of the restart, and I'll have to unplug it and plug it back in for it to work again. Which seems so unrelated to the potential issues at hand that it almost strikes me as a red herring, but it's 100% reproducible and happens every single time I run into the primary issue.
So does anyone even have a clue on where to start fixing this issue?
Thanks either way.
EDIT: PC specs are as follows:
CPU: Intel i5 12400F
CPU cooler: Attached fan
Motherboard: ASUS PRIME H610M-A D4-CSM LGA 1700 (Intel 12th Gen) Micro-ATX. (BIOS version: American Megatrends Inc. 1620, 8/12/2022)
Ram: 2x 16Gb DDR4 3200
SSD/HDD: 2x 1Tb Crucial CT1000BX500SSD1 (SATA (SSD)), 1x GIGABYTE GP-GSM2NE3100TNTD SSD.
GPU: 4095MB NVIDIA GeForce RTX 3060 Ti
PSU: 650W 80+ (3ish years old now)
Chassis: Xigmatek Lamiya
OS: Windows 10 Pro (10.0.19045 Build 19045)
Monitor: DELL S2421HGF
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