Don't buy a Soyo board!

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Crashman

Crashman

Polypheme
Former Staff
Dec 31, 2007
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I bought a <b>NEW SOYO</b> motherboard and used it <b>TWO MONTHS</b> before it BLEW UP PARTS (yes, explosions). Turns out this was a KNOWN ISSUE with certain faulty parts on this board, so I wrote them, called them, etc. for <b><font color=red>FOUR MONTHS</font color=red></b> before they finally issued my an RMA, and told me it would <b>COST $15</b> to repair it <b>UNDER WARRANTY !!!</b> Just getting the RMA required over 3 hours of long distance phone calls! Now, if I sent them the board and waited for them to send it back, it would probably be out of warranty before I even got to use it! <b>DOES THIS SOUND LIKE A COMPANY YOU CAN TRUST WITH YOUR MONEY?</b> Me neither.

I made some comments earlier about this subject, but finally decided to issue a warning, <b>BUYER BEWARE!</b>

Due to this problem I had finally decided to try my soldering skills on this board, and with great results. So if any of you need a board repaired (capacitor replacement), contact me, I use much better parts than the defective parts I received on my new Soyo board.

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
ouch...maybe i should warn my friend about that...he wants to get a soyo dragon plus (whatever the name happens to be...its the kt266A chip though) for his AXP 1800+...

😱 <b>L <font color=red>A</font color=red> e <font color=red>T</font color=red> a <font color=red>I</font color=red> K</b> 😱
 
Hey, that's how I stumbled. I picked up this ultra stable, ultra fast Soyo board, only to find out it's reliability was questionable.

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
It's kinda strange how things like this happens. Personally I'll never use a IBM HD, Leadtek or Asus video cards, Iwill Motherboard, or a FIC motherboard again. My first rig that I ever built totally from scratch was from a Soyo MB (K62-400). It's still kicking today, but I totally understand your feeling. Now days I tend to stick with companies that I'm comfortable with even if they cost me 10-15 bucks more per product.

I'm not defending Soyo here, just saying that this kind of sh!t happens to everyone. What type rig were you building, P3, P4 or Athlon?

Beauty is in the eye of the beer holder.
 
Hey... I LIKE my Ledtek video cards! Come to think of it, I've got an IBM hard drive too! Oh well... I'm toast!

Scout
700 Mflops in SETI!
 
A PIII. Anyway, the fact that they charge for warranty service is fairly bad. The fact that they don't want to honor their warranty is even worse.

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
hehe Cap explosions eh? Happened to me before too, but it was when I used to race RC cars.

And as for IBM HDD's and LeadTek vid cards, I actually trust them as my best bets. Companies I have learned not to trust Asus (newer boards), Maxtor (some models), Sony (anything Sony), Yamaha, Creative (because of quality not reliability), and Hercules (driver support sux).

Leave a real <A HREF="http://forumz.tomshardware.com/modules.php?name=Forums&file=faq" target="_new">link</A>
 
What MB was it. I have a Dragon + and no explosions here. If I have one, what should I do? (Im thinking, run to the nearest exit)
 
It was a SY-BA6+III, a board listed on a repair site as one of many with poor quality capacitors. The capacitors on this board exploded out the bottom, making popping noises, pulling them part way out of the board, and releasing a cloud of smoke! As a reference, an Abit board with similar capacitor quality problems only made the capacitors appear slightly swollen.

This problem has been mostly address, I advise against Soyo only because their warranty is almost useless.

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
ive never found any mother board company that has good support, most of the time its just not needed. i have had very good experience with my soyo dragon+. how can you claim that an entire company is the devil just because you had a bad expirience, things happen to every company. if a company ran for a long time and had no problems i would worry about their honesty.

how do you shoot the devil in the back? what happens if you miss? -verbal
 
<b>The devil is in the details</b>, and the detail here is, even though they have great engineers producing well designed boards, if the board fails you're stuck. It wasn't like it was an isolated incident, I called them 3 times, and sent them like 8 emails, that's a whole lot of incidents of disregarded warranty service!

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
Hi all, I'm new to this forum but reading your note got me all worried....I'm trying to build a new system and I was sorta set on buying a Soyo Dragon Ultra P4X400 with the new DDR 400 support for P4....but after reading these posts I'm questioning that choice...I'm looking for an ultra stable feature filled board...and I had kinda thought that Soyo's were ok...it was either this board or the Asus A7V8X board with DDR 400 support for AMD. Everyone seems to have had problems with virtually every company out there so my question is What's left?? What brand should i buy?
Recommendations???
thank you!!!!
 
Why not get a SiS648 mobo? That'll give you the DDR400 support you want.

<i>Past mistakes may make you look stupid, but avoiding future ones will make you look smart!</i>
 
Well, the P4X400 is a junk chipset, following VIA's tradition of junk chipsets, this one is outperformed by the SiS 648 chipset in many benchmarks, and the SiS is more reliable. But if I wanted to go DDR on the P4 right now, I'd go with the more "experienced" SiS 645DX, since there isn't any noticable advantage to AGP8x yet. Of course you could choose the best <b>PERFORMING</b> chipset, the Intel i850E, with PC1066 RDRAM, which DOES have an advantage over other chipsets, rather than pick soley based on a so far useless feature of AGP8x.

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
Crashman you've left out the little detail in this post that you referenced in your other posts that you overclocked this board to death. Motherboard manufacturers all state your warranty is gone if you overclock, and if you hadn't done that your M/B would probably still be going. M/Bs have limits and from some of your posted braggage you push everyone you get as far as you can, I am personally tired of your crying and whining about this M/B situation. SOYO offered to repair the thing for you for $15.00, I think that was fair on their part seeing as how you were the reason for the failure in the first place.
 
Send me money then. Who else do you know running a PIII Coppermine at 1.3GHz? This is an incredible overclock for the coppermine, and mine even runs cool enough with air cooling!

BTW, this new board I'm using is the first one that could hold an overclock. The Soyo board overheated the memory (weak capacitors) even at stock speed the memory was warm. But it was a VERY fast board at stock speed, and replacing the capacitors has allowed me to push it to 150MHz (the limit of my memory). For those of you who didn't know, weak caps can cause noisy power, and overheating of components.

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
Thanks for the input you guys, so are you referring more towards any brand board with the Sis 645 chipset or toward a particular brand of mobo that Uses the chipset?
 
i thought all coppermines croaked at around 1133mhz or so? things musta improved. its still 0.18 micron right?

<b>Due to Customer Complaints this sig has been withdrawn from public use. Thankyou. :lol: </b>
 
Well, the P4S533 is a nice board. 648 boards are getting better I think. And the 655 (Dual Channel DDR) is comming out in a few weeks according to official anouncements.

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
Most Coppermines croaked at around 980. The select few that were extremely good were sold as 1000EB's. Now I don't know why this one overclocks so high, but you would certainly suspect that any 1.75v processor would not be on the .13 micron process! Maybe Intel snuck in a revision that I didn't hear about on this one?

<font color=blue>You're posting in a forum with class. It may be third class, but it's still class!</font color=blue>
 
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