Dvd/cd drive not working,

[mmartin622]

Hello,
I put a brand new cd/dvd drive in my hp laptop running Vista. Nothing works. There is no power? I can't even open it. Same problem as the old drive. Not detected in Device manager, either. Is this a power problem?

 

[buwish]

It sounds like it could be an issue with the motherboard. If the old one was acting the same way as the new one, it seems like there may be a bad connection on the motherboard somewhere.