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Archived from groups: microsoft.public.windowsxp.basics (More info?)

How do I troubleshoot error 1635 (Windows Installer)?
 
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Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi,

Error Message: 1635 This Patch Package Could Not Be Opened
http://support.microsoft.com/?kbid=812490

Without more details, this is the only relevant article I find.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Vico" <anonymous@discussions.microsoft.com> wrote in message
news:007c01c48b0b$06d1f260$3501280a@phx.gbl...
> How do I troubleshoot error 1635 (Windows Installer)?
 
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Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thank you kindly Rick. You hit the nail on the head! I
will try to follow the instructions carefully to learn
how to backup system and correct the situation without
damaging my registry.
Elliot
>-----Original Message-----
>Hi,
>
>Error Message: 1635 This Patch Package Could Not Be
Opened
>http://support.microsoft.com/?kbid=812490
>
>Without more details, this is the only relevant article
I find.
>
>--
>Best of Luck,
>
>Rick Rogers, aka "Nutcase" - Microsoft MVP
>http://mvp.support.microsoft.com/
>Associate Expert - WindowsXP Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Windows help - www.rickrogers.org
>
>"Vico" <anonymous@discussions.microsoft.com> wrote in
message
>news:007c01c48b0b$06d1f260$3501280a@phx.gbl...
>> How do I troubleshoot error 1635 (Windows Installer)?
>
>
>.
>
 
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Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi Rick,

Following instructions on the website, I noticed that it
instructs to remove Microsoft Plus for Windows XP. I
don't have that program installed. My OS is Windows XP
Pro and the program I'm using is Microsoft Office XP
Professional with Frontpage. The problem I'm confronting
is that when I try to use the tool "Detect and Repair" or
if I try to install a template from the CD, I get the
error message: This patch could not be opened... I used
to be able to perform these actions before. Should I
remove the damaged registry key and then try to reinstall
my OS from disk using the "upgrade option" in order to
preserve current information on computer? Please help!
Elliot (Vico)
>-----Original Message-----
>Hi,
>
>Error Message: 1635 This Patch Package Could Not Be
Opened
>http://support.microsoft.com/?kbid=812490
>
>Without more details, this is the only relevant article
I find.
>
>--
>Best of Luck,
>
>Rick Rogers, aka "Nutcase" - Microsoft MVP
>http://mvp.support.microsoft.com/
>Associate Expert - WindowsXP Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Windows help - www.rickrogers.org
>
>"Vico" <anonymous@discussions.microsoft.com> wrote in
message
>news:007c01c48b0b$06d1f260$3501280a@phx.gbl...
>> How do I troubleshoot error 1635 (Windows Installer)?
>
>
>.
>
 
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Guest

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Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi,

It's basically the same as what is described in the article for Plus!.
Locate the appropriate subkey under here:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products

Make sure you grab the appropriate one. Click on it and export a copy to the
desktop (where you can easily find it). Then delete JUST that subkey and
retry the detect and repair operation. If it is successful, you are all set.
If not, you can reimport that key by double-clicking it, so you are no worse
off than you were.

There is no reason to reinstall WindowsXP.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Vico" <anonymous@discussions.microsoft.com> wrote in message
news:05b801c48b2a$c8108670$a401280a@phx.gbl...
> Hi Rick,
>
> Following instructions on the website, I noticed that it
> instructs to remove Microsoft Plus for Windows XP. I
> don't have that program installed. My OS is Windows XP
> Pro and the program I'm using is Microsoft Office XP
> Professional with Frontpage. The problem I'm confronting
> is that when I try to use the tool "Detect and Repair" or
> if I try to install a template from the CD, I get the
> error message: This patch could not be opened... I used
> to be able to perform these actions before. Should I
> remove the damaged registry key and then try to reinstall
> my OS from disk using the "upgrade option" in order to
> preserve current information on computer? Please help!
> Elliot (Vico)
>>-----Original Message-----
>>Hi,
>>
>>Error Message: 1635 This Patch Package Could Not Be
> Opened
>>http://support.microsoft.com/?kbid=812490
>>
>>Without more details, this is the only relevant article
> I find.
>>
>>--
>>Best of Luck,
>>
>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>http://mvp.support.microsoft.com/
>>Associate Expert - WindowsXP Expert Zone
>>www.microsoft.com/windowsxp/expertzone
>>Windows help - www.rickrogers.org
>>
>>"Vico" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:007c01c48b0b$06d1f260$3501280a@phx.gbl...
>>> How do I troubleshoot error 1635 (Windows Installer)?
>>
>>
>>.
>>