kevin.karthaus97

Honorable
Nov 26, 2018
12
0
10,520
Hello everyone,

So I have this issue with booting up my PC.
It worked completely fine for over a year until a few days ago.
Suddenly when booting up the BIOS outputs the typical Gigabyte screen, but then stays there for like 3 minutes, then it will start windows and the spinning circle appears.

I already found the component which is causing this, however I can’t find to fix it.

Its an SSD drive attached to Sata Port 4.
When going into BIOS it won’t recognize the disk. Same in Windows. When I unplug it, everything works as intended. However the SSD works just fine when using a Sata to USB cable and crystal disk wont report anything else.

I also tried switching cables and the same port with a HDD works just fine.

Its an Intenso TOP 512GB drive.
It has 60GB left free.

Any ideas why this is happening?

Specs:
OS: Windows 10
Intel i9 9900k
128GB Corsair Vengeance RT 3600MHz
Gigabyte Z390 Designare
RTX2060S
Sata: Boot Drive Samsung 870 1TB (90GB free)
M2: Samsung 970 1TB (150GB free)
Sata: Crucial 1TB SSD (40GB free)
Sata: Seagate 2TB HDD (140GB free)
Sata: WD Blue 1TB HDD (100GB free)
Sata: 512GB HDD (60GB free)

They take up sata slots 1-5, sata slot 0 is reserved got the m2 connection.
 
Last edited:
Solution
This motherboard?

https://download.gigabyte.com/FileL...0219_e.pdf?v=c973f30373770a1e1ceb8dd8a38838df

(Do verify that I found the applicable manual.)

Reference Page 29 regarding supported SATA connections.

Also open Disk Management and expand the window so all can be seen.

Take a screenshot of the window and post here via imgur (www.imgur.com).

You may need to take a couple of similar screenshots indicating the presence or absence of the various drives based on the configuration in use.
Alright, I was able to fix it!
Thank you for your help, the disk management was actually most helpful, didn’t think of it.

For anyone having similar issues, check disk management.
My ssd...

Ralston18

Titan
Moderator
Update your post to include full PC hardware specs and OS information.

How full is that TOP 512 GB drive?

What other drives are installed? Make, model, capacity, how full, connectivity?

On the PC, check the BIOS options. There may be an option for "verbose" which means that during startup BIOS displays what it is doing (or trying to do) as the boot process proceeds.

Verbose does slow the boot process and is often turned off. "Verbose" may not be directly recognized/listed as the option (if present at all) can have some other name.

Objective being to discover what is happening or not happening during that 3 minute lull.
 

kevin.karthaus97

Honorable
Nov 26, 2018
12
0
10,520
Update your post to include full PC hardware specs and OS information.

How full is that TOP 512 GB drive?

What other drives are installed? Make, model, capacity, how full, connectivity?

On the PC, check the BIOS options. There may be an option for "verbose" which means that during startup BIOS displays what it is doing (or trying to do) as the boot process proceeds.

Verbose does slow the boot process and is often turned off. "Verbose" may not be directly recognized/listed as the option (if present at all) can have some other name.

Objective being to discover what is happening or not happening during that 3 minute lull.
Hey, first thank you for the reply. I updated the post with my specs.

I could not find a bios log option, however I found out something else.

So when I take out the intenso drive and connect its port/cable to a different drive, it works (port should not be the issue).
When I disconnect that secondary drive and use its free port to connect the intenso, the intenso also works.
But when I switch both and both are connected, the issue appears again. (Issue switches with ports)

My guess right now would be to much sata load, but its weird that the intenso fails, so it’s not about the port.

Also I never had that issue before and the system was running strong for years.
 

Ralston18

Titan
Moderator
This motherboard?

https://download.gigabyte.com/FileL...0219_e.pdf?v=c973f30373770a1e1ceb8dd8a38838df

(Do verify that I found the applicable manual.)

Reference Page 29 regarding supported SATA connections.

Also open Disk Management and expand the window so all can be seen.

Take a screenshot of the window and post here via imgur (www.imgur.com).

You may need to take a couple of similar screenshots indicating the presence or absence of the various drives based on the configuration in use.
 

kevin.karthaus97

Honorable
Nov 26, 2018
12
0
10,520
This motherboard?

https://download.gigabyte.com/FileL...0219_e.pdf?v=c973f30373770a1e1ceb8dd8a38838df

(Do verify that I found the applicable manual.)

Reference Page 29 regarding supported SATA connections.

Also open Disk Management and expand the window so all can be seen.

Take a screenshot of the window and post here via imgur (www.imgur.com).

You may need to take a couple of similar screenshots indicating the presence or absence of the various drives based on the configuration in use.
Hey, thanks again for the fast reply.

Yes its the right board, I have also read though the manual and made sure to use the proper Sata config, I use the m2 port that blocks the sata 0 port, the drive is pcie tho.

The second config blocks sata 4-5 which was Bad because I need a lot of drives.

The config worked perfectly before, so I can’t really tell what happend.

I’ll send screenshots next.
 

kevin.karthaus97

Honorable
Nov 26, 2018
12
0
10,520
This motherboard?

https://download.gigabyte.com/FileL...0219_e.pdf?v=c973f30373770a1e1ceb8dd8a38838df

(Do verify that I found the applicable manual.)

Reference Page 29 regarding supported SATA connections.

Also open Disk Management and expand the window so all can be seen.

Take a screenshot of the window and post here via imgur (www.imgur.com).

You may need to take a couple of similar screenshots indicating the presence or absence of the various drives based on the configuration in use.
Ok, update, the drive seems to persistently cause the issue, I switched ports now a couple of times and the only time it fails is when the drive is connected. The bios seems stuck trying to scan the ssd or something.
 

kevin.karthaus97

Honorable
Nov 26, 2018
12
0
10,520
This motherboard?

https://download.gigabyte.com/FileL...0219_e.pdf?v=c973f30373770a1e1ceb8dd8a38838df

(Do verify that I found the applicable manual.)

Reference Page 29 regarding supported SATA connections.

Also open Disk Management and expand the window so all can be seen.

Take a screenshot of the window and post here via imgur (www.imgur.com).

You may need to take a couple of similar screenshots indicating the presence or absence of the various drives based on the configuration in use.
I might have found an issue with the drive. I noticed it still has windows partitions left. Looking at the storage window I see it has Efi partion left. Maybe BIOS tries to find a windows install on it and fails. I’ll backup the data and wipe it completely. I’ll update you later.

Appreciate the help so far!
 

kevin.karthaus97

Honorable
Nov 26, 2018
12
0
10,520
This motherboard?

https://download.gigabyte.com/FileL...0219_e.pdf?v=c973f30373770a1e1ceb8dd8a38838df

(Do verify that I found the applicable manual.)

Reference Page 29 regarding supported SATA connections.

Also open Disk Management and expand the window so all can be seen.

Take a screenshot of the window and post here via imgur (www.imgur.com).

You may need to take a couple of similar screenshots indicating the presence or absence of the various drives based on the configuration in use.
Alright, I was able to fix it!
Thank you for your help, the disk management was actually most helpful, didn’t think of it.

For anyone having similar issues, check disk management.
My ssd had parts of a windows installation on it, I used it before in a different build and didn’t format it correctly. Way to do this would be to get a usb to sata adapter, then connect it and run cmd->disk part->list disk->sel disk (number of your drive)->list disk (check if its selectef)->clean

After that I was able to attach it again and format it with NTFS, now it shows up perfectly and my boot times are faster than ever before!

Thanks again @Ralston18 „Guten Rutsch ins neue Jahr“ from Germany. 🫡
 
Solution