Question Firefox - 'PR_END_OF_FILE_ERROR'

[5erenity]

For the past few days now I've been getting a 'PR_END_OF_FILE_ERROR' when I try to use certain websites such as Reddit or Tumblr. The problem occurs on both my PC and mobile when using Firefox. I can access the websites just fine using other browsers.

I've tried the solutions listed here: https://appuals.com/pr-end-of-file-error/

But none of them have worked. I've also tried renaming the 'cert9.db' file in my profile folder, but that hasn't worked either. Nor has clearing cookies and site data.

 

[rgd1101]

look like it said it is ssl issue. is your system up to date?

 

[5erenity]

look like it said it is ssl issue. is your system up to date?

Yes, my system is up to date.

 

[COLGeek]

Is your system time, including time zone, correct?

What extensions, if any, are you using with FF that you aren't using with other browsers?

If you run FF in a private window, does the problem stop?

 

[5erenity]

Is your system time, including time zone, correct?

What extensions, if any, are you using with FF that you aren't using with other browsers?

If you run FF in a private window, does the problem stop?

System time is correct.

My extensions are Reddit enhancement suite, Translate web pages, Tiled tab groups, search by image and uBlock Origin. But the problem still occurs in troubleshoot mode.

The problem also still happens in private windows.

 

[COLGeek]

System time is correct.

My extensions are Reddit enhancement suite, Translate web pages, Tiled tab groups, search by image and uBlock Origin. But the problem still occurs in troubleshoot mode.

The problem also still happens in private windows.

And only with FF? Just confirming.

Is FF fully up to date?

 

[5erenity]

And only with FF? Just confirming.

Is FF fully up to date?

Only with FF and it is up to date.

 

[COLGeek]

Have you scanned for malware? If so, with what app?

 

[5erenity]

Have you scanned for malware? If so, with what app?

Already scanned with Malwarebytes which turned up nothing.

 

[COLGeek]

You could save your FF bookmarks. Then uninstall FF and reinstall it.

No extensions until you know FF is working properly. Then re-add them one at a time, testing as you go along.

 

[5erenity]

You could save your FF bookmarks. Then uninstall FF and reinstall it.

No extensions until you know FF is working properly. Then re-add them one at a time, testing as you go along.

Just did a fresh reinstall of FF. No extensions but the error is still happening.

 

[COLGeek]

Just did a fresh reinstall of FF. No extensions but the error is still happening.

Does this only happen when you are signed in to those sites? Or when not signed in?

Are you using any VPNs?

 

[5erenity]

Does this only happen when you are signed in to those sites? Or when not signed in?

Are you using any VPNs?

Still happens when logged off on tumblr. Hasn't happened yet when logged off on Reddit.

Not using any VPNSs.

 

[COLGeek]

Do you know what DNS your router uses? I assume your PC is using the router for its DNS. Is that correct?

If using the ISP's DNS, try changing to Google's DNS adderesses, 8.8.8.8 and 8.8.4.4.

 

[5erenity]

Do you know what DNS your router uses? I assume your PC is using the router for its DNS. Is that correct?

If using the ISP's DNS, try changing to Google's DNS adderesses, 8.8.8.8 and 8.8.4.4.

Changed the DNS to Google's 8.8.8.8 and that seems to be working so far.

Any idea what caused this, or how I can stop it happening again?

 

[COLGeek]

I suspected a DNS issue when looking at possible causes.

 

[5erenity]

I suspected a DNS issue when looking at possible causes.

Any idea what caused it? Or how to stop it from happening?

 

[COLGeek]

Any idea what caused it? Or how to stop it from happening?

As I recall the gist of the issue, your DNS lookup wasn't fully resolving and was related to a SSL issue. By using Google's DNS, you are using a more secure process that shouldn't have the same issue (secure vs. nonsecure).

 

[rgd1101]

I sometime have issue with Comcast DNS too. using google or cloudflard DNS

 

[5erenity]

Is there a way to fix it, so I don't have to use Googles DNS? Or is it just a case of waiting 'till it fixes itself?

 

[COLGeek]

Is there a way to fix it, so I don't have to use Googles DNS? Or is it just a case of waiting 'till it fixes itself?

For you, not really. It is an ISP issue as far as I know. Why the aversion to using Google? You can use Cloudflare if you prefer (1.1.1.1) and get the same results (in regards to your issue).

I haven't used my ISPs' DNS servers for many years.