Question FPS drops to around thirty, and nothing I tried seems to make a dent in the problem.

Nov 3, 2023
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So here is the issue I'm struggling with: After about a minute of smooth processing (70–130 fps), my games grind to an agonising 30 frames per second. Also, my wallpaper sometimes turns black.

So far, I've tried a lot of things - plugging the laptop pc in, updating the drivers, setting the proper graphic card as default while running games, disabling whisper mode, disabling fps limits, changing priority, shutting down background programmes, lowering graphic setttings of games, running as admin, uninstalling Mcafee, turning off battery boost, cleaning out the dust, adding a cooling pad... But everything seems to be wasted effort.

Out of ideas, I used my guarantee to send it to an MSI store for repairs. They exchanged the entire cooling system, and sent it back. The first day after it came back, everything was stellar. The games ran at a high frames, everything was fine. The next day, when I launched my pc, lo and behold - wallpaper gone, frames drop to 30. What an unpleasant surprise it was, lightly speaking. Overnight, my hopes for fixing this were absolutely crushed. I looked further, and ran two commands “sfc /scannnow” and “chkdsk/ r” - didn’t help, even if the console stated that some issues were detected and fixed. After 3 weeks of anxious expectation, I ended up with literally nothing fixed.

Edit: There has been a new discovery. The FPS drop down terribly when a game crosses the mark of around 3000 MB of memory usage.

At this point, it seems like madness, to try and fix this.

Here are my laptop pc's specs:

(MSI GF66 i7-11800H/32GB/512/Win11X RTX3060 144Hz)

Procesor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz

RAM: 32,0 GB

Graphics: NVIDIA GeForce RTX 3060

System: Windows 11

Examples of games that suffer this problem, even on lowest settings: Dying Light, Cyberpunk 2077, Generation Zero, Genshin Impact, Dead by Daylight, Total War Warhammer 3 (on high it drops from 130 to 30…), Subnautica, Evil Dead The Game.

I'd also like to mention that I'm not great at handling computers at this level, but I can follow an instruction and do things like use commands and start up the laptop in safe mode.

Thank you for your help in advance.
 
Last edited:

Ralston18

Titan
Moderator
Use Task Manager and Resource Monitor to observe system performance.

Use both tools but only one tool at a time.

First observe performance while not gaming. Then leave the tool window open and game as normal.

Look for what changes. What resources are being used, to what extent ( % ), and what is using any given resource.

Discover what happens (happened) when FPS drops.
 
Nov 3, 2023
6
1
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to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730
Okay, I did what you suggested, and the results are as follows:

UserBenchmarks: Game 63%, Desk 77%, Work 55%
CPU: Intel Core i7-11800H - 63.4%
GPU: Nvidia RTX 3060 (Laptop) - 89.9%
SSD: Kingston OM8PCP3512F-AI1 512GB - 116%
SSD: Kingston SNVS1000G 1TB - 192.3%
RAM: Wilk Elektronik S.A. GR3200S464L22/16G 2x16GB - 86.2%
MBD: MSI MS-1581


There's so much data that I got just the general jist of things - that my pc performs below average. I'm not that tech savvy, so my understanding might be a bit limited. From what I understand, the cpu is performing the worst.

Edit: Sorry, you wanted the link. Here it is - https://www.userbenchmark.com/UserRun/65323904.
 
Last edited:
Nov 3, 2023
6
1
15
Use Task Manager and Resource Monitor to observe system performance.

Use both tools but only one tool at a time.

First observe performance while not gaming. Then leave the tool window open and game as normal.

Look for what changes. What resources are being used, to what extent ( % ), and what is using any given resource.

Discover what happens (happened) when FPS drops.
I did just that, testing on Warhammer III and Vermintide 2.

Ambient system usage of CPU is around 5-6%, with memory usage around 32% (with the browser and discord taking up around 1600 MB) .

On medium and windowed 1024 x 768, the former uses up around 30% of the CPU, and for some reason runs at 60-70 fps (it's of course subpar - yesterday I had a comforable 70-80 fps on medium 1920x1080). But when I run it on 1920 x 1080, it runs on 30-40 fps, and still uses up the same amount of cpu. I changed it to a few different settings, but it always used 30% at most, with around 2400 MB of memory. This got me completely confused.

The latter brought up something interesting, though. I launched it on high and full screen mode, and for some time it worked smoothly - until it crossed the threshold of around 3000 MB (cpu usage also around 30%). Then the drop occured, from around 80 to 40 fps.


Is there a limit to allocated memory, or however it is called? Yesterday, even after crossing it (I suppose, I didn't monitor performance then sadly) the game still ran smoothly. If there is one, how can I disable it? Or at least move it?
 

Ralston18

Titan
Moderator
Games and applications will only use the amount of memory that they are designed to use.

Problems happen when there are multiple apps using up most/all of RAM memory forcing the system to begin using the Pagefile (virtual memory) which is located in C:\ root.

Then data starts getting processed not only in and out of the CPU but back and forth between RAM and the Pagefile.

FYI and you can easily find other links and explanations:

https://learn.microsoft.com/en-us/t...ent/performance/introduction-to-the-page-file

https://www.howtogeek.com/126430/what-is-the-windows-page-file/

= == =

Task Manager (noted in the link) may show more about what is and has been happening.

Use Task Manager > Processes to repeat your tests and again observe what happens or changes.

Pay attention to memory use and also look at the Performance graphs.

= = = =

Noted the mention of "I changed it to a few different settings". What was changed and to what values?

Allow Windows to manage the page file. Does doing so make any difference.
 
try throttle stop
 
Nov 3, 2023
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try throttle stop
Hm, I don't understand the majority of this. From what I found, throttling is used to keep temperatures within safe ranges to prevent overheating-related damage to the hardware. Allegedly, using throttlestop requires an understanding of the settings to not damage the pc in question. I have fried one gpu in the past, and I'm not sure about risking this pc too, as I'm not that great with IT. I'm worried that using it might have terrible and costly consquences.
 
Nov 3, 2023
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ok

try updating bios, chipset and gpu + cpu (intefrated gpu) drivers from the msi support Homepage

if this doesn't help, would send it back, is not normal for such a laptop
Yeah, at this point, I think I will do just that. I tried all these solutions, but, just as expected - it didn't help at all. Now here's hoping that they'll just exchange the laptop for a new one instead of insisting that the issue is fixable, leading to a back and forth between me and the tech department. The machine is clearly problematic, so it shouldn't be a problem, right? Especially that the people at the tech store know me and my laptop on a first name basis by now...

Well, I certainly hope so.
 
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