Question fTPM error with my first PC build ?

Mar 17, 2024
7
0
10
I built my first ever computer, now it has an fTPM error. When I clicked on "y", my computer rebooted and it shut it self off during it.

this happened when i tried to install windows 10, Now when i turn it on all the fans argb turns off but they still move same with my gpu, nzxt aio, etc. The computer doesnt post anything and i have tried
-cmos reseat
-cmos clear
-reinstalling gpu
-restarting powersupply
-no loose cables or pins
-tried 2 monitors one hdmi one vga
anyone know why?
it also stays on when i try to turn it on but just is "on" nothing else. no display or post at all.

it also said this

Press <DEL> to enter setup.

New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

Press Y to reset fTPM, if you have BitLocker or encryption enabled,
the system will not boot without a recovery key

Press N to keep previous fTPM record and continue system boot, fTPM will NOT
enable in new CPY, you can swap back to the old CPY to recover TPM related
Keys and data.
i tried to press the delete button to get into bios, but that didnt work, so i pressed Y. Now the computer wont post at all. I dont know how to get a recovery key because i dont know what that means. If someone could please help me that would be amazing

specs
3080ti zotac amp holo 12gb
ryzen 7 7000x
32gb ddr5 ram
2tb m.2 ssd
nzxt kracken aio
GIGABYTE B650M K AM5 ULTRA DURABLE
 
Last edited:
this happened when i tried to install windows 10, Now when i turn it on all the fans argb turns off but they still move same with my gpu, nzxt aio, etc. The computer doesnt post anything and i have tried
-cmos reseat
-cmos clear
-reinstalling gpu
-restarting powersupply
-no loose cables or pins
-tried 2 monitors one hdmi one vga
anyone know why?
it also stays on when i try to turn it on but just is "on" nothing else. no boot at all.

it also said this

Press <DEL> to enter setup.

New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

Press Y to reset fTPM, if you have BitLocker or encryption enabled,
the system will not boot without a recovery key

Press N to keep previous fTPM record and continue system boot, fTPM will NOT
enable in new CPY, you can swap back to the old CPY to recover TPM related
Keys and data.
i tried to press the delete button but that didnt work, so i pressed Y. Now the computer wont post at all. I dont know how to get a recovery key because i dont know what that means. If someone could please help me that would be amazing

specs
3080ti zotac amp holo 12gb
ryzen 7 7000x
32gb ddr5 ram
2tb m.2 ssd
nzxt kracken aio
GIGABYTE B650M K AM5 ULTRA DURABLE
TPM (fTPM) and secure BOOT are not required for Windows 10, so you can disable them.