Question G.Skill Trident Z Neo only one stick will light

Oct 13, 2019
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Hi all,

Just last night I built my first computer and it went swimmingly except for one small issue with my RAM. I bought a set of G.Skill Trident Z Neo for use with my AMD 3700x on a Asus Prime x570 p motherboard but one of the sticks is not lighting up. Both sticks are being recognized in bios so I have the full 16 GB but no lights on one of them. I have switched which slots the sticks are in to check if it was the mobo or the RAM and the dark ugly lack of light followed the RAM. Any guidance would be very much appreciated.

Thank you all
 

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