Question Gigabit Issue ZyXEL VMG4381-B10A

[tertmagert]

Hello,

I currently upgraded with Fioptics gigabit internet by cinci bell. They have a 2-1 modem wifi router installed. ZyXEL VMG4381-B10A. Speedtest.net is only showing 170mbps down and 230mps up. My apartment has cat 5e cables running through the walls and then I have a cat 5e cable running from the wall connector to my PC. Mobo is GIgabyte Gaming 7 wifi. Can anyone offer some help as to why I wouldnt be getting more toward gigabit download speeds?

Thanks!

 

[kanewolf]

Start by bypassing the in-wall cabling and running a cable across the floor temporarily. But, since you are getting greater than 90Mbit, your PC has negotiated a 1GE link from the PC to the router. Your performance problems could be because of the Killer network hardware. Try the Intel ethernet port on the motherboard.

 

[tertmagert]

Start by bypassing the in-wall cabling and running a cable across the floor temporarily. But, since you are getting greater than 90Mbit, your PC has negotiated a 1GE link from the PC to the router. Your performance problems could be because of the Killer network hardware. Try the Intel ethernet port on the motherboard.

I googled the intel ethernet port but am not finding a good solution. I have the x470 version of gigabytes gaming 7 mobo. I only see one ethernet port on the back IO panel.

I should also note at my last place I had a 200mbps connection and received 230mbps wihtout fail.

I did bypass the wall connection and went straight to the modem and got the same results.

 

[kanewolf]

I googled the intel ethernet port but am not finding a good solution. I have the x470 version of gigabytes gaming 7 mobo. I only see one ethernet port on the back IO panel.

I should also note at my last place I had a 200mbps connection and received 230mbps wihtout fail.

I did bypass the wall connection and went straight to the modem and got the same results.

Sorry, I googled your description and got a different motherboard... Not the X470 version but an earlier Intel version.

 

[tertmagert]

Sorry, I googled your description and got a different motherboard... Not the X470 version but an earlier Intel version.

No problem. No other suggestions? I ended up calling Cinci Bell to see if their tech team could help diagnose the issue. They should be giving me a call back within 90 minutes.

 

[kanewolf]

Although it should be lower performance, have you used the speedtest app on a cell phone or tablet for a "second opinion" ?? Maybe a laptop?