- May 20, 2023
- 7
- 0
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Over the past month, my video card has been crashing a few minutes into playing games.
I use other programs which are also resource intensive but nothing happens.
Everything works as usual, but as soon as I open a game, within a couple of minutes, the video card crashes.
First, the signal stops going to the monitor, then the sound stops coming from the game which indicates that the running applications has also crashed. Then it stays like that, following which I force restart.
My peripherals do work when the signal stops, as I am able to take screenshots when pressing the Win+prtsc, but when I view them after the restart, it's just black.
Here is the most confusing part, which makes me question if this is a PSU / Video Card issue:
When I reboot, and open the game again - it doesn’t crash, I play for hours but nothing happens.
Here, I have attached 2 images, 1st image is recorded when the crash happens & the 2nd image is post reboot, when the crash does not happen. They are recorded using MSI Afterburner.
In the following log, its visible when the crash happens. Everything including the power draw instantly drops to ZERO:
Here, in this log, I simply play the game for around 10-12 minutes and then exit the game normally:
So, the occurrence of this crash is almost simultaneous in nature.
After the reboot, in the event viewer, I open ‘System’ logs -
I see no errors logged before the crash.
Post boot, the only relevant errors are:
Kernel Power 41 (63)
TPM-WMI 1033
Also, there are no files in the MiniDump folder in C:/Windows.
Description of every hardware component and if I believe if it's causing this crash or not :
CPU - Ryzen 5 3600 , age : ~2 years
I don't know if a bad CPU can cause this behaviour.
Core Performance Boost, Performance Boost Overdrive turned off in the BIOS
Average idle temperatures stays between 40-45 degree celsius, ingame temps are also normal.
Graphics Card - Zotac Nvidia GTX 1660 Ti , age: ~3.5 years
PSU - Antec VP550P Plus 550 Watt 80 Plus , age: ~2.5 years
As mentioned before, games work fine and does not crash after the reboot. So, if any of these were affected it would cause crashes on every instance and not in simultaneous instances. Still, I don’t know enough to completely count them out.
Motherboard - Gigabyte B550M DS3H , age: 2.5 years
BIOS is updated, no BSODs or random reboots, seems unlikely
Memory - G.Skill 8GB * 2 DDR4 2400Mhz , age: 4 years
No diminishing performance, no POST issue, no random crashes, no corrupt files
As mentioned before, testing done using memtest86 for 2 hours, no errors were detected (I know 2 hours might not be enough for 100% assurance)
SSD - XPG Spectrix S40G
Health @ 92% , latest firmware installed
Chipset Drivers installed are latest , from AMD[.]com
Operating System : Windows 11
I use other programs which are also resource intensive but nothing happens.
Everything works as usual, but as soon as I open a game, within a couple of minutes, the video card crashes.
First, the signal stops going to the monitor, then the sound stops coming from the game which indicates that the running applications has also crashed. Then it stays like that, following which I force restart.
My peripherals do work when the signal stops, as I am able to take screenshots when pressing the Win+prtsc, but when I view them after the restart, it's just black.
Here is the most confusing part, which makes me question if this is a PSU / Video Card issue:
When I reboot, and open the game again - it doesn’t crash, I play for hours but nothing happens.
Here, I have attached 2 images, 1st image is recorded when the crash happens & the 2nd image is post reboot, when the crash does not happen. They are recorded using MSI Afterburner.
In the following log, its visible when the crash happens. Everything including the power draw instantly drops to ZERO:
Here, in this log, I simply play the game for around 10-12 minutes and then exit the game normally:
So, the occurrence of this crash is almost simultaneous in nature.
After the reboot, in the event viewer, I open ‘System’ logs -
I see no errors logged before the crash.
Post boot, the only relevant errors are:
Kernel Power 41 (63)
TPM-WMI 1033
Also, there are no files in the MiniDump folder in C:/Windows.
- Tried reinstalling the Graphics Driver using DDU.
- Used memtest86 and waited for at least 3 passes. There were no errors.
- Ran DISM.exe /Online /Cleanup-image /Restorehealth
- Ran sfc /scannow
- Ran chkdsk /f /r
- Deleted TEMP folders
Description of every hardware component and if I believe if it's causing this crash or not :
CPU - Ryzen 5 3600 , age : ~2 years
I don't know if a bad CPU can cause this behaviour.
Core Performance Boost, Performance Boost Overdrive turned off in the BIOS
Average idle temperatures stays between 40-45 degree celsius, ingame temps are also normal.
Graphics Card - Zotac Nvidia GTX 1660 Ti , age: ~3.5 years
PSU - Antec VP550P Plus 550 Watt 80 Plus , age: ~2.5 years
As mentioned before, games work fine and does not crash after the reboot. So, if any of these were affected it would cause crashes on every instance and not in simultaneous instances. Still, I don’t know enough to completely count them out.
Motherboard - Gigabyte B550M DS3H , age: 2.5 years
BIOS is updated, no BSODs or random reboots, seems unlikely
Memory - G.Skill 8GB * 2 DDR4 2400Mhz , age: 4 years
No diminishing performance, no POST issue, no random crashes, no corrupt files
As mentioned before, testing done using memtest86 for 2 hours, no errors were detected (I know 2 hours might not be enough for 100% assurance)
SSD - XPG Spectrix S40G
Health @ 92% , latest firmware installed
Chipset Drivers installed are latest , from AMD[.]com
Operating System : Windows 11
Last edited:
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