[SOLVED] GPU stops giving signal randomly and when pc boot

[Tony217]

Hi so I'm having this strange problem of randomly the GPU loses signal the times it happens is when I'm not playing a video game or doing something graphicly intensive which doesn't make sense because it only happens when I'm watching YouTube or browsing the web my GPU fans stop spinning and the monitor loess signal however the rest of the pc is working completely fine and I can still hear sound from the YouTube video and unplugging the HDMI from the GPU and putting it back in does not work I have to hold the power button until my pc turns off and when I try to power back on the pc I get no signal so I have to power it off again then turn off psu and wait like 25 minuets and a few days ago I tried to keep the gpu in my motherboard but when I turned on my pc and no signal I tried to switch the HDMI from GPU to motherboard for integrated graphics somehow surprisingly I was getting signal so I decided to go to device manager and under display adapters I could only see my integrated graphics and not even showing my GPU (keep in mind the GPU was still in the pcie motherboard slot with the psu wire connected)

For the rest of the information please go to this google drive link toms hardware wont let me post the rest
https://docs.google.com/document/d/15IdYMLj_ZMBxzeHQhiLlO6_QQfbU_jdupB5lnNSPPU4/edit?usp=sharing

 

[Lutfij]

evga 500 w 80 plus psu
https://www.evga.com/products/product.aspx?pn=100-W1-0500-KR
Is this the unit you're currently working with? How old is the PSU in your build?

(it had crypto mining bios from previous user)
Your issue might very well be that the card was used for mining, that's the primary cause of ruining cards.

With all the updates you've performed, did you make sure to flash the BIOS on your motherboard to the latest version?

 

[whatdoitypehere9937982739]

Having a similar issue currently, for me it's likely the CPU, you should try swapping the CPU.

 

[Tony217]

Having a similar issue currently, for me it's likely the CPU, you should try swapping the CPU.

I will try that but I don't think that is the issue because it only happened when I got the new GPU

 

[Tony217]

evga 500 w 80 plus psu
https://www.evga.com/products/product.aspx?pn=100-W1-0500-KR
Is this the unit you're currently working with? How old is the PSU in your build?

(it had crypto mining bios from previous user)
Your issue might very well be that the card was used for mining, that's the primary cause of ruining cards.

With all the updates you've performed, did you make sure to flash the BIOS on your motherboard to the latest version?

Yes that is my exact psu and yes I flashed my bios for my motherboard and GPU to the latest one the and rest of the info is the the google docs I couldn't send the whole thing because the website was saying I might be spamming

 

[spitfire_mk21]

When u check device manager click on view and show hidden device. If ur GPU showing up, means the driver is still there. Try uninstalling it but keep the files when u ask. The restart. Next is see if ur GPU has a light indication and if it does check if the light is on, if it is then ur PSU is probably fine. Then maybe update ur bios, I see a lot of people with similar problem were fixed when they do that. Do extensive research before doing so, cuz I'm not tech savvy my self but it could potentially broke ur PC beyond repair if something goes wrong with the bios. And this is how I might've fixed my problem with GPU not being detected, I unplugged the GPU from the pcie and I notice there's 2 slots that was slightly off in the pcie slot on the mobo so I adjusted it with the toothpick and now the GPU is working fine, but I'm not 100% sure it is fixed yet cuz my problem has tendency go back after reboot seemingly at random times. Hope my experience would be any use to you

 

[Tony217]

When u check device manager click on view and show hidden device. If ur GPU showing up, means the driver is still there. Try uninstalling it but keep the files when u ask. The restart. Next is see if ur GPU has a light indication and if it does check if the light is on, if it is then ur PSU is probably fine. Then maybe update ur bios, I see a lot of people with similar problem were fixed when they do that. Do extensive research before doing so, cuz I'm not tech savvy my self but it could potentially broke ur PC beyond repair if something goes wrong with the bios. And this is how I might've fixed my problem with GPU not being detected, I unplugged the GPU from the pcie and I notice there's 2 slots that was slightly off in the pcie slot on the mobo so I adjusted it with the toothpick and now the GPU is working fine, but I'm not 100% sure it is fixed yet cuz my problem has tendency go back after reboot seemingly at random times. Hope my experience would be any use to you

Thank you so much for your tips I will definitely try them but can you explain what you meant by bending back the pice with the toothpick like how should they look

 

[spitfire_mk21]

Thank you so much for your tips I will definitely try them but can you explain what you meant by bending back the pice with the toothpick like how should they look

I really dunno what to call them, but when u unplug the GPU, just take a closer look at the pcie slot and I mean really thoroughly maybe put flashlight on it, see if you notice if there's something off. But in my case it was not culprit, the problem was back so maybe it was nothin. I'm doing clean install now and by that I mean resetting the PC. Setting-update&security-recovery-reset this pc-use cloud-clean install don't keep any personal files. And now the GPU is there again at least for now.

 

[spitfire_mk21]

Thank you so much for your tips I will definitely try them but can you explain what you meant by bending back the pice with the toothpick like how should they look

I really dunno what to call them, but when u unplug the GPU, just take a closer look at the pcie slot and I mean really thoroughly maybe put flashlight on it, see if you notice if there's something off. But in my case it was not culprit, the problem was back so maybe it was nothin. I'm doing clean install now and by that I mean resetting the PC. Setting-update&security-recovery-reset this pc-use cloud-clean install don't keep any personal files. And now the GPU is there again at least for now

 

[Tony217]

I really dunno what to call them, but when u unplug the GPU, just take a closer look at the pcie slot and I mean really thoroughly maybe put flashlight on it, see if you notice if there's something off. But in my case it was not culprit, the problem was back so maybe it was nothin. I'm doing clean install now and by that I mean resetting the PC. Setting-update&security-recovery-reset this pc-use cloud-clean install don't keep any personal files. And now the GPU is there again at least for now.

Do you have a picture maybe so I can see what they should look like also I tried the reset pc and keep nothing few days ago

 

[spitfire_mk21]

Do you have a picture maybe so I can see what they should look like also I tried the reset pc and keep nothing few days ago

I'm sorry I can't. But there's a way to make sure it's not pcie faulty. If u use atx mobo, try out the GPU on the second PCIE slot that is x8 configuration not x16. If u're gpu is there then ur x16 is somehow broken

 

[Tony217]

I'm sorry I can't. But there's a way to make sure it's not pcie faulty. If u use atx mobo, try out the GPU on the second PCIE slot that is x8 configuration not x16. If u're gpu is there then ur x16 is somehow broken

thats ok but I will try that right now

 

[Tony217]

I'm sorry I can't. But there's a way to make sure it's not pcie faulty. If u use atx mobo, try out the GPU on the second PCIE slot that is x8 configuration not x16. If u're gpu is there then ur x16 is somehow broken

Can I also ask what is your gpu?

 

[spitfire_mk21]

Can I also ask what is your gpu?

Currently my using rx 580 but when the problem started occuring I was still using GTX 970, I thought my GPU was faulty so I got another GPU but the problem still occur. So I knew then the problem is not the GPU.

You can check my post about the problem I'm having here:

Question - GPU is not detected but sometimes it is

Hi, Folks. I need help So for couple of weeks now I have this problem where my PC won't detect the GPU, when I turn on the PC it just show HDMI no signal on the screen but everything is turn on and when I use my phone as wireless monitor using wifi, it's on. So when I unplugged the HDMI cable...

forums.tomshardware.com

 

[Tony217]

Currently my using rx 580 but when the problem started occuring I was still using GTX 970, I thought my GPU was faulty so I got another GPU but the problem still occur. So I knew then the problem is not the GPU.

You can check my post about the problem I'm having here:

Question - GPU is not detected but sometimes it is

Hi, Folks. I need help So for couple of weeks now I have this problem where my PC won't detect the GPU, when I turn on the PC it just show HDMI no signal on the screen but everything is turn on and when I use my phone as wireless monitor using wifi, it's on. So when I unplugged the HDMI cable...

forums.tomshardware.com

I using an rx 580 as well

 

[whatdoitypehere9937982739]

I using an rx 580 as well

Was using a r7 450 and switched to an Rx 470, having same issue, only now it will never display anything... thought it was the CPU, a new CPU is coming today for me but since someone has almost the exact same issue as me maybe not?

 

[Tony217]

So I just swapped out the motherboard to another one and so far I am getting none of that no signal thing anymore so for me I think it was my pcie slot on the motherboard but if it happens again (Hopefully not) I will let you guys know

 

[spitfire_mk21]

So I just swapped out the motherboard to another one and so far I am getting none of that no signal thing anymore so for me I think it was my pcie slot on the motherboard but if it happens again (Hopefully not) I will let you guys know

Hi Tony, i am glad you have fixed your problem. do you mind helping showing ur intel system driver?
its on device manager-system devices-then click on properties on the last 2 entries there. kinda look like this

https://imgur.com/a/tBioJ8I

View: https://imgur.com/a/tBioJ8I

thank you kindly

 

[Tony217]

Hi Tony, i am glad you have fixed your problem. do you mind helping showing ur intel system driver?
its on device manager-system devices-then click on properties on the last 2 entries there. kinda look like this

https://imgur.com/a/tBioJ8I

View: https://imgur.com/a/tBioJ8I

thank you kindly

Yeah I got you I will show you in the morning though also can you please tell my why you need to see them I will send them anyway I just want to know why

 

[spitfire_mk21]

Yeah I got you I will show you in the morning though also can you please tell my why you need to see them I will send them anyway I just want to know why

well i got my problem sorted sorta. i just want to make sure thats what causing the problem. i manually set my GPU to only use PCIE 1.0 instead of 3.0 and updated that intel system thing and i got no signal lost ever since. when you said you got ur self new mobo that got me thinking if ur PC is using the same one that mine use then most like ive found the culprit. if not then it could be power related problem. could be PSU is no longer good, mobo circuit has gotten weak to carry the power or the monitor it self can longer receive signal from the GPU. and i want to avoid unnecessary spending.

 

[Tony217]

well i got my problem sorted sorta. i just want to make sure thats what causing the problem. i manually set my GPU to only use PCIE 1.0 instead of 3.0 and updated that intel system thing and i got no signal lost ever since. when you said you got ur self new mobo that got me thinking if ur PC is using the same one that mine use then most like ive found the culprit. if not then it could be power related problem. could be PSU is no longer good, mobo circuit has gotten weak to carry the power or the monitor it self can longer receive signal from the GPU. and i want to avoid unnecessary spending.

oh ok well here are the pics let me know if this helps

This is a google drive link so its safe I don't know how you put the images into toms hardware
https://drive.google.com/drive/folders/1b4Cck07WqMscsUv-CQwLQzQQveZokDsu?usp=sharing



also one more thing can you explain how you manually set the gpu to use 3.0 pcie because I want to get my old mobo working again

 

[spitfire_mk21]

oh ok well here are the pics let me know if this helps

This is a google drive link so its safe I don't know how you put the images into toms hardware
https://drive.google.com/drive/folders/1b4Cck07WqMscsUv-CQwLQzQQveZokDsu?usp=sharing



also one more thing can you explain how you manually set the gpu to use 3.0 pcie because I want to get my old mobo working again

thank you tony. this does help me confirming my speculation. and looks like im right. the problem is from win 10 updates. cuz before i install these 2 driver manually, it was version 11.0.1.25 with the date of may 2nd 2022.

if you want to set up the pcie generation manually, enter bios select M.I.T tab and click on miscelaneous ( miscelanous? i dont know how to spell that word but i think u know what im talking about)

 

[Tony217]

thank you tony. this does help me confirming my speculation. and looks like im right. the problem is from win 10 updates. cuz before i install these 2 driver manually, it was version 11.0.1.25 with the date of may 2nd 2022.

if you want to set up the pcie generation manually, enter bios select M.I.T tab and click on miscelaneous ( miscelanous? i dont know how to spell that word but i think u know what im talking about)

ok I'm glad it helped and thanks I was curious on how you change it

 

[spitfire_mk21]

ok I'm glad it helped and thanks I was curious on how you change it

yeah man. if you wanna try to use your old mobo again, i think the problem is not with the PCIE gen cuz im running with PCIE x16 3.0 now and its been running fine so far.
here's what i do thats worth a try.
if you still getting signal lost while using ur gpu, try the onboard graphic, go to windows update, click on optional download/update. check intel system 10.1.1.38.
or check before hand if this driver version is already installed, if its not then high chance changing it will fixed the problem.

you have a good one, mate