Hi all,
Recently bought a new monitor because my old acer has burnt pixels. I've had it for almost a decade and it was a real fighter but it was time for a immediate upgrade.
I bought this monitor while it was on sale, and at first nothing happened no dimming, no bleeding, nothing really out of the ordinary but the first suspect signs were when I played video games because the monitor would turn off randomly (weird enough, without no errors like no display port available) just black screen. While browsing or watching it has no problems only when I game, and this only happened only for a second or two and it came back on but more weird it was that using HDMI made everything worse like I could browse the internet but when I opened a game it would flicker insanely and the monitor would turn off.
This however was a bit solved with DP, switched cables and it no longer does that but after a couple of minutes of gaming (10-5 minutes) the monitor would turn off again and after a second coming back. I switched to my older monitor and that old piece of hardware had no problems whatsoever, I was running games with no problems at all and I got my warranty around the monitor and after 14 days the service said that there was no problems with the internal part, and it was weird because I even switched cables and power outlets slots and I got the same thing.
Tried everything, DDU, turning off FreeSync, limiting refresh rates, but it does still happen.
(p:s now i'm using DP because it happens less compared to HDMI that goes instantly nuts)
Any help? is the internal power supply of the monitor bricked? did the service lied to me?
Specs:
-XFX RX 580 8GB
-RYZEN 3 3200G
-16 GB RAM 3200
-GIGABYTE G- P750GM (750w) (don't worry, got it after the chinease solved the bomb problem)
Recently bought a new monitor because my old acer has burnt pixels. I've had it for almost a decade and it was a real fighter but it was time for a immediate upgrade.
I bought this monitor while it was on sale, and at first nothing happened no dimming, no bleeding, nothing really out of the ordinary but the first suspect signs were when I played video games because the monitor would turn off randomly (weird enough, without no errors like no display port available) just black screen. While browsing or watching it has no problems only when I game, and this only happened only for a second or two and it came back on but more weird it was that using HDMI made everything worse like I could browse the internet but when I opened a game it would flicker insanely and the monitor would turn off.
This however was a bit solved with DP, switched cables and it no longer does that but after a couple of minutes of gaming (10-5 minutes) the monitor would turn off again and after a second coming back. I switched to my older monitor and that old piece of hardware had no problems whatsoever, I was running games with no problems at all and I got my warranty around the monitor and after 14 days the service said that there was no problems with the internal part, and it was weird because I even switched cables and power outlets slots and I got the same thing.
Tried everything, DDU, turning off FreeSync, limiting refresh rates, but it does still happen.
(p:s now i'm using DP because it happens less compared to HDMI that goes instantly nuts)
Any help? is the internal power supply of the monitor bricked? did the service lied to me?
Specs:
-XFX RX 580 8GB
-RYZEN 3 3200G
-16 GB RAM 3200
-GIGABYTE G- P750GM (750w) (don't worry, got it after the chinease solved the bomb problem)