Question Hello i just got this new Pc build brand new made from a professional (not pre build) and i have a boot loop problem

[4erepa]

Hello i just got this new Pc build brand new made from a professional (not pre build) and i used my old power supply for that new build but a couple of weeks went by and it started boot looping one time then turning on, i thought its the power supply cuz everyhting other is new. The same guy changed it with deepcool 750wat. Im not sure what the problem can be beacuse i tried almost everything( tomorrow i will try using other outlets and without extenders with the new psu) i tried other outlets and etc. with the old one but it was the same problem

SPECS:
Windows 11 Home 64-bit
Intel Core i5 14600KF
32,0GB Dual-Channel DDR4 @ 1596MHz
ASRock H610M-HVS/M.2 R2.0 (CPUSocket)
NVIDIA GeForce RTX 3060
1863GB SPCC Solid State Disk (SATA (SSD))
476GB SOLIDIGM SSDPFKNU512GZH m.2

and i will share a video but idk how on this site here is link for it:
https://drive.google.com/file/d/1hARGmdl3GpUrvSGh32XkJXr1WDJGDyPv/view?usp=sharing

 

[logainofhades]

First off that professional ripped you off pairing that CPU with such a terrible motherboard. It has a terrible voltage regulation design, and no heatsinks for it. I would probably start with trying a single stick of ram at a time to make sure something isn't off with regards to ram. I would also recommend making sure your bios is up to date.

 

[Ralston18]

And where is that "professional"?

Any warranty?

Be careful what you do because that "professional" could claim that you violated the warranty terms.

 

[Gururu]

Is the seller still able to help or with warranty? If not and you are on your own, then you might try our suggestions. Otherwise make him fix it. First things first, did you give it time to see if it can work through the boot loop? I am guessing that you arent able to access the BIOS? Sometimes it will loop and then make it to the OS or BIOS after 5-15 minutes. If not try taking one of the RAM sticks out of a slot before boot (try both slots).