Question HELP BSOD Randomly with "Memory_managment" error

lambros25savva

Commendable
Apr 28, 2018
32
0
1,540
1
So, about a month ago my brother moved to another city for university. We moved everything there including his pc that i built for him, i made sure it was packed tight and nothing would break and it was next to me the whole way there. From the day we went there there are random BSOD with the error "MEMORY_MANAGMENT" sometimes they could be 10 in a row some other times it can show up once in a day or maybe even not at all. I tried a lot of things and i have spent hours searching this.

I have tried:

-Restarting the pc (easy lol)
-Disconnected and connected the hdd, nvme ssd, gpu, wifi card
-Updated all the drivers i could
-Run multiple memory scans (All said it was fine)
-Checked event viewer but no indication of any error

-As well as many other things

Pc specs (it's not really for gaming):


Ryzen 5 2600x
1050 ti gigabyte
asrock a320m hdv
nvme ssd 128gb
wd blue hdd
500w evga 80+ psu


The motherboard and gpu used to be mine but i upgraded they worked absolutely fine.

The pc was fine in the first few weeks before he went to university.


Ask me if you need any more info and thanks for any answers. This isn't urgent and i'll probably see him in a week
 

white.a.drew

Reputable
Oct 14, 2017
1,233
87
5,590
66
So, about a month ago my brother moved to another city for university. We moved everything there including his pc that i built for him, i made sure it was packed tight and nothing would break and it was next to me the whole way there. From the day we went there there are random BSOD with the error "MEMORY_MANAGMENT" sometimes they could be 10 in a row some other times it can show up once in a day or maybe even not at all. I tried a lot of things and i have spent hours searching this.

I have tried:

-Restarting the pc (easy lol)
-Disconnected and connected the hdd, nvme ssd, gpu, wifi card
-Updated all the drivers i could
-Run multiple memory scans (All said it was fine)
-Checked event viewer but no indication of any error

-As well as many other things

Pc specs (it's not really for gaming):


Ryzen 5 2600x
1050 ti gigabyte
asrock a320m hdv
nvme ssd 128gb
wd blue hdd
500w evga 80+ psu


The motherboard and gpu used to be mine but i upgraded they worked absolutely fine.

The pc was fine in the first few weeks before he went to university.


Ask me if you need any more info and thanks for any answers. This isn't urgent and i'll probably see him in a week
Dumb question bios is fully up to date? And have you tried to clear the bios?
 
Reactions: lambros25savva

lambros25savva

Commendable
Apr 28, 2018
32
0
1,540
1
Dumb question bios is fully up to date? And have you tried to clear the bios?
Yes bios is up to date but i haven't tried clearing the bios i should do that, still i'm not that sure because wouldn't that become a problem after i updated the bios? Because i updated them about 2 months ago and the computer was fine
 

Colif

Win 10 Master
Moderator
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents

upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem
 
Reactions: lambros25savva

lambros25savva

Commendable
Apr 28, 2018
32
0
1,540
1
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents

upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem
OK in the next few days i will send you the info send you the info.
Thanks
 

lambros25savva

Commendable
Apr 28, 2018
32
0
1,540
1
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents

upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem
https://drive.google.com/file/d/1YRrBfGLZ2l_fnvCdvd0ZvCuoR2Cv5MIg/view?usp=sharing There are multiple dmp files there i hope they help !!
 

gardenman

Admirable
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/0xz1fq45/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:100120-6468-01.dmp (Sep 30 2020 - 19:35:56)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: System)
Uptime:1 Day(s), 6 Hour(s), 11 Min(s), and 17 Sec(s)

File information:092920-6734-01.dmp (Sep 29 2020 - 13:12:57)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: chrome.exe)
Uptime:0 Day(s), 3 Hour(s), 40 Min(s), and 45 Sec(s)

File information:092920-6500-01.dmp (Sep 29 2020 - 13:23:59)
Bugcheck:ATTEMPTED_WRITE_TO_READONLY_MEMORY (BE)
Probably caused by:memory_corruption (Process: MsMpEng.exe)
Uptime:0 Day(s), 0 Hour(s), 10 Min(s), and 21 Sec(s)

File information:092920-6468-01.dmp (Sep 29 2020 - 09:31:26)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: PrintIsolationHost.exe)
Uptime:0 Day(s), 1 Hour(s), 52 Min(s), and 01 Sec(s)

File information:100120-6468-02.dmp (Oct 1 2020 - 09:23:40)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: chrome.exe)
Uptime:0 Day(s), 13 Hour(s), 40 Min(s), and 34 Sec(s)
Possible Motherboard page: https://www.asrock.com/mb/AMD/A320M-HDV/index.asp
There are possible BIOS updates available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
Do you use wireless or lan?
either way the drivers are old and could be cause of error 2 & 3.

Do you have a printer? 4th error was caused when Printer Isolation host crashed (It wasn't cause, it is just what was running at time)

2 BSOD while chrome ran & 1 with Defender running, makes me think it could all be the LAN or WIFI drivers you have
May 17 2017rtwlane.sysRealtek PCI-E Wireless LAN NIC NDIS driver https://www.realtek.com/en/

Oct 22 2018rt640x64.sysRealtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/

You can get the ethernet driver from here - https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software

what WIFI are you using? How new is it? I have seen recently that USB dongles based on some realtek chips are starting to cause errors.
 

lambros25savva

Commendable
Apr 28, 2018
32
0
1,540
1
Do you use wireless or lan?
either way the drivers are old and could be cause of error 2 & 3.

Do you have a printer? 4th error was caused when Printer Isolation host crashed (It wasn't cause, it is just what was running at time)

2 BSOD while chrome ran & 1 with Defender running, makes me think it could all be the LAN or WIFI drivers you have
May 17 2017rtwlane.sysRealtek PCI-E Wireless LAN NIC NDIS driver https://www.realtek.com/en/

Oct 22 2018rt640x64.sysRealtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/

You can get the ethernet driver from here - https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software

what WIFI are you using? How new is it? I have seen recently that USB dongles based on some realtek chips are starting to cause errors.
I also think its ethernet now. Back home we had wifi and no problem i will check it when i go home
 

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