Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
Hi Gary...you're not alone. I am trying to install a Firewire external HDD on
a WinXP Pro machine w/ SP2. I have the same problem. Although the disk has
been formatted & partitioned, it will not show up in disk manager or my
computer. I can see it in the device manager, but cannot access it. If you
figure it out, let me know!
"GARY" wrote:
> Hey,
> I actually checked the BIOS and the first priority boot drive was listed as
> USB-HDD so that was sort of strange. I changed it so the primary boot is my
> real hard drive but I'll have to try an install again - I don't think that
> did anything. It SHOULD be recognizing the drive and it is infact
> recognizing the new hardware but then it hangs and does not finish
> installation even though the drivers are there and everything should be
> working.
>
> The only conflicts I can think of are SP2, TweakUI (which I doubt at this
> point), and the fact that I've installed another peripheral that uses USB on
> the computer (which I'll try uninstalling tomorrow). It's just strange that
> I can stick in a USB flash drive and that is recognized fine - so this USB
> drive should be recognized fine as well you'd think.
>
> Anyway, thanks for your ideas and help, they are greatly appreciated. I
> just saw the other guy's post about him getting an attitude b/c he misread my
> post. Lighten up everyone and thanks for your posts!

>
>
>
>
> "Edward W. Thompson" wrote:
>
> > If your motherboard is recent it may support booting from a USB-HDD, if it
> > does then the drive should be identified during the 'post'. If it isn't
> > recognized there WINXP won't see it. If your motherboard does not support
> > booting from a USB-HDD then prepare a DOS boot floppy with DOS USB drivers
> > (I use duse.exe) and boot into dos and run fdisk. That will tell you
> > whether the machine is recognizing the drive and if so the problem lies with
> > WINXP.
> >
> > As a last resort it might be worth transferring the contents of the drive to
> > a fixed HDD and wiping and reformating the drive. You could do that from DOS
> > as you can't see the drive in WINXP.
> >
> > "GARY" <GARY@discussions.microsoft.com> wrote in message
> > news:479CC737-D872-4545-B23E-DF22FD493F70@microsoft.com...
> > >I tried both ways. The first time I left the cd in when i connected the
> > > drive and it didn't work. the second time i followed the original install
> > > instructions and removed the CD after retrospect installed. i also tried
> > > installations by connecting after installation AND tried connecting after
> > > restarting a second time. i think when i installed the drive originally
> > > on
> > > my old computer i removed the cd after retrospect installed so i don't
> > > think
> > > this really matters. this is bugging the heck out of me that i can't
> > > figure
> > > out what's going wrong!
> > >
> > > "David Nimon" wrote:
> > >
> > >> If the steps you listed are the steps you actually took, then you did NOT
> > >> follow the READ ME FIRST sheet that came with the drive. It says
> > >> (contrary
> > >> to the manual) to leave the CD in until after the Maxtor one step
> > >> software
> > >> has been set up---and this comes after the drive has been connected.
> > >>
> > >> --
> > >> David Nimon
> > >> dnimonREMOVE@##sympatico.ca
> > >>
> > >> --------------------------------
> > >> "GARY" <anonymous@discussions.microsoft.com> wrote in message
> > >> news:6f4d01c49448$5e7700f0$a301280a@phx.gbl...
> > >> > I have WinXP SP2 and I tried to install a Maxtor One
> > >> > Touch USB drive. I install the software, reboot, install
> > >> > the backup software, remove the install cd, and then plug
> > >> > in the drive to USB. It says "found hardware: Maxtor One
> > >> > Touch" but instead of finishing installation and saying
> > >> > it works properly like it did on my other computer
> > >> > without SP2 and other things, it just hangs. It shows up
> > >> > as a device to safely remove but it doesn't show up in My
> > >> > Computer or anywhere else. I checked Device Manager and
> > >> > there are no USB control problems and it shows a disk
> > >> > drive but it has no information about it. Why would this
> > >> > be happening? I saw a Knowledge Base article about
> > >> > TweakUI hiding drives but I checked and all drives are
> > >> > checked but I uninstalled TweakUI anyway and still it
> > >> > didn't work. What's going on? Please help!
> > >>
> > >>
> > >>
> >
> >
> >