[SOLVED] How do I install Realtek drivers for HD audio?

[xLunatica]

Hi everyone, I bought a headset (Razer Kraken) and I am having some issues with both audio and mic. They are minor issues but it's still annoying because my 30$ headset that I had before didn't have them:

- I hear a constant low buzz in the headset instead of silence. I tried to unplug cables and plug on different entries but the low buzz it's exactly the same. (Update: I tried to unistall the Realtek Audio driver and rebooted, i don't know why but after reboot I saw again Realtek Audio driver there but the buzz in output is gone. The mic still have issues)
- I have a static sound in the background when I am talking, really annoying while I am in work calls.

I played a bit with the properties of the sound and mic and it got a little bit better adjusting some things compared to the beginning but still I have them.

So after noticing this things I realized that maybe something is wrong with my Realtek drivers, I read that I should have the High Definition ones but apparently I have only the normal ones. I am totally noob, I don't have any idea how to install drivers without breaking some stuff so I am a bit scared. I tried to search for updates with the tool but it says they are up to date.
My motherboard is: Gigabyte Z390 Gaming X

https://imgur.com/YUgBz1O

View: https://imgur.com/YUgBz1O

 

[Phillip Corcoran]

https://www.gigabyte.com/uk/Motherboard/Z390-GAMING-X-rev-10/support#support-dl-driver

You need to install Realtek HD Audio Driver -- 19.37MB -- 2019/12/10

You can't "break" anything by installing drivers, even if they are the wrong ones.

 

[xLunatica]

https://www.gigabyte.com/uk/Motherboard/Z390-GAMING-X-rev-10/support#support-dl-driver

You need to install Realtek HD Audio Driver -- 19.37MB -- 2019/12/10

You can't "break" anything by installing drivers, even if they are the wrong ones.

Thanks for the quick reply! I actually already installed this one from that exact link, I don't know why it displays only not HD audio.
But actually when I clicked on properties, it shows this:

https://imgur.com/nrgxXX3

View: https://imgur.com/nrgxXX3


So it says it's already the right one installed?

Also thanks but how do I install them? Just unzip the content and double click on the exe? Because that creates a folder in my desktop, I am not sure I am doing it right, thank you

 

[Phillip Corcoran]

For most driver downloads, yes. Unzip then double-click the appropriate 'exe' file (usually install.exe or setup.exe).

 

[xLunatica]

For most driver downloads, yes. Unzip then double-click the appropriate 'exe' file (usually install.exe or setup.exe).

Thank you, I did that but the driver list still says "Audio". When I go to properties it displays "Realtek High Definition Audio" like in the image I posted above. Is that okay?

Now the noise in the headset it's gone but the mic is still doing a bit of buzz.

 

[Phillip Corcoran]

Your screenshot shows same as my PC so that's okay.

I don't use a mic (never have) so I'm afraid I can't help you with that issue.

 

[xLunatica]

Your screenshot shows same as my PC so that's okay.

I don't use a mic (never have) so I'm afraid I can't help you with that issue.

Alright thanks a lot, at this point I think it's a hardware issue only of the mic.
Thank you, we can close the thread