I was given a acer 5735z and at first it came on now,my brother said he had a problem with viruses and l said l could clear it so he gave it to me. At first it was saying that the harddrive is not registering and the computer could not automatically fix it and l have tried everything in my knowledge to get it working with no success. There is a program called pc confidential which won't work either l need to reset it to its factory settings.
Help!
Help!