Archived from groups: microsoft.public.windowsxp.hardware (More info?)
My HP 5200c was first used on a windows 98. I purchased an Hp Pavillion 753n
with XP in 2002. I downloaded the new driver and went through the USB port
and it has worked great until this week it would not scan saying it could not
find a scanner. I followed the troubleshooting steps, power on, cables
connected, switching cables and ports to no avail. Through systems device
when testing scan a popup comes from the task bar saying, Found new hardware,
problems occured during installation, Device may not work correctly, yet I
was not downloading anything. I uninstalled and reinstalled with my original
disc, nothing. I found a download for my Scanner especially for HP,
downloaded it and the driver, same priblem. In my systems Info there is a
notation by SCSI/Raid Host Controler Root\ Epstwint\oooo error code 39. When
I click on the properties for that it says the driver may be corrupted and to
uninstall and reinstall the device, {I don' know if that means the scanner or
not, if so I have done that twice}. This is all the info I can furnish. If
necesary, I will buy another scanner, but I would like to be sure it is the
scanner, not the PC. Any help would be greatly appreciated. I am not a
complete computer idiot, but close to it!!
My HP 5200c was first used on a windows 98. I purchased an Hp Pavillion 753n
with XP in 2002. I downloaded the new driver and went through the USB port
and it has worked great until this week it would not scan saying it could not
find a scanner. I followed the troubleshooting steps, power on, cables
connected, switching cables and ports to no avail. Through systems device
when testing scan a popup comes from the task bar saying, Found new hardware,
problems occured during installation, Device may not work correctly, yet I
was not downloading anything. I uninstalled and reinstalled with my original
disc, nothing. I found a download for my Scanner especially for HP,
downloaded it and the driver, same priblem. In my systems Info there is a
notation by SCSI/Raid Host Controler Root\ Epstwint\oooo error code 39. When
I click on the properties for that it says the driver may be corrupted and to
uninstall and reinstall the device, {I don' know if that means the scanner or
not, if so I have done that twice}. This is all the info I can furnish. If
necesary, I will buy another scanner, but I would like to be sure it is the
scanner, not the PC. Any help would be greatly appreciated. I am not a
complete computer idiot, but close to it!!
Facebook
Twitter
Instagram