Question I am having problems with extremely slow ethernet speeds

Dec 15, 2019
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I currently can only get 6 mbs in my area, but just recently my pc will only receive .5 mbs over ethernet. I know it is not my cable or my router because I plugged it into my laptop and got full speeds. I have updated all of drivers, unintalled them, tried switching ethernet ports, and used the troubleshooting feature. Nothing seems to be working, and I am not very tech savey so I am not really sure what to do at this point.