Router: TP-Link TD-W8961N V2 (The white one)
Line stats: View: https://imgur.com/a/YeBGk1o
ISP: Maroc Telecom (Morocco)
So, I've had this problem with internet for the last 2 weeks and it's starting to drive me insane. It started a week after the ISP changed my line (they created a new exchange point that's closer to my adress). At first the internet would go off for 30~ish minutes and it would require me to RESET TO FACTORY SETTINGS to get it working again. It just did this on its' own for a while (it was especially bad at night) until recently it changed. Now it would instead turn off and on and off and back on for hours, each interval taking about 5 minutes(Worse at daytime while kinda stable at night). Works for 5 minutes, drops for 3. It's making this quarantine even more painful tbh.
When it happens the ADSL light stays on but the internet one goes off, but lately both of them turn off.
I contacted my ISP and they sent an "engineer" over, all he did was reset the router and he was like, yep, fixed. Tried to contact them again to no avail.
I also kept logs for when it happened, here are some:
5/5/2020 14:18:55> Adjust time to 5eb175cf
5/5/2020 14:18:55> adjtime task pause 1 day
5/5/2020 14:19:4> netMakeChannDial: err=-3000 rn_p=80483e40
5/5/2020 14:23:28> Last errorlog repeat 53 Times
5/5/2020 14:23:28> ADSL: down
5/5/2020 14:23:29> SNMP TRAP 2: link down
5/5/2020 14:23:29> MPOA Link Down
5/5/2020 14:23:29> SNMP TRAP 2: link down
5/5/2020 14:23:29> Last errorlog repeat 3 Times
5/5/2020 14:23:29> mpoaChannDown: ch<4> null iface
5/5/2020 14:23:29> SNMP TRAP 2: link down
5/5/2020 14:23:29> Last errorlog repeat 1 Times
5/5/2020 14:23:29> netMakeChannDial: err=-3001 rn_p=80483e40
5/5/2020 14:23:35> Last errorlog repeat 40 Times
5/5/2020 14:23:35> ADSL: wait initialize
5/5/2020 14:23:36> netMakeChannDial: err=-3001 rn_p=80483e40
5/5/2020 14:23:43> Last errorlog repeat 57 Times
5/5/2020 14:23:43> ADSL: initializing
5/5/2020 14:23:44> netMakeChannDial: err=-3001 rn_p=80483e40
5/3/2020 14:22:47> Call Failed
5/3/2020 14:22:48> PPPoE: Send PADI
5/3/2020 14:23:0> Last errorlog repeat 2 Times
5/3/2020 14:23:0> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:3> Last errorlog repeat 4 Times
5/3/2020 14:23:3> PPPoE: Send PADI
5/3/2020 14:23:5> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:19> Last errorlog repeat 5 Times
5/3/2020 14:23:19> Call Failed
5/3/2020 14:23:20> PPPoE: Send PADI
5/3/2020 14:23:20> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:22> Last errorlog repeat 1 Times
5/3/2020 14:23:22> PPPoE: Send PADI
5/3/2020 14:23:35> Last errorlog repeat 2 Times
5/3/2020 14:23:35> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:51> Call Failed
5/3/2020 14:23:52> PPPoE: Send PADI
5/3/2020 14:23:57> Last errorlog repeat 1 Times
5/3/2020 14:23:57> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:58> Last errorlog repeat 6 Times
5/3/2020 14:23:58> PPPoE: Send PADI
5/3/2020 14:23:58> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:24:7> Last errorlog repeat 12 Times
5/3/2020 14:24:7> PPPoE: Send PADI
5/3/2020 14:24:7> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:24:23> Last errorlog repeat 1 Times
5/3/2020 14:24:23> Call Failed
5/3/2020 14:24:24> PPPoE: Send PADI
Please if anybody knows how to fix this? whether my router is the reason or the ISP?
I would appreciate it.
Thanks a bunch.
Line stats: View: https://imgur.com/a/YeBGk1o
ISP: Maroc Telecom (Morocco)
So, I've had this problem with internet for the last 2 weeks and it's starting to drive me insane. It started a week after the ISP changed my line (they created a new exchange point that's closer to my adress). At first the internet would go off for 30~ish minutes and it would require me to RESET TO FACTORY SETTINGS to get it working again. It just did this on its' own for a while (it was especially bad at night) until recently it changed. Now it would instead turn off and on and off and back on for hours, each interval taking about 5 minutes(Worse at daytime while kinda stable at night). Works for 5 minutes, drops for 3. It's making this quarantine even more painful tbh.
When it happens the ADSL light stays on but the internet one goes off, but lately both of them turn off.
I contacted my ISP and they sent an "engineer" over, all he did was reset the router and he was like, yep, fixed. Tried to contact them again to no avail.
I also kept logs for when it happened, here are some:
5/5/2020 14:18:55> Adjust time to 5eb175cf
5/5/2020 14:18:55> adjtime task pause 1 day
5/5/2020 14:19:4> netMakeChannDial: err=-3000 rn_p=80483e40
5/5/2020 14:23:28> Last errorlog repeat 53 Times
5/5/2020 14:23:28> ADSL: down
5/5/2020 14:23:29> SNMP TRAP 2: link down
5/5/2020 14:23:29> MPOA Link Down
5/5/2020 14:23:29> SNMP TRAP 2: link down
5/5/2020 14:23:29> Last errorlog repeat 3 Times
5/5/2020 14:23:29> mpoaChannDown: ch<4> null iface
5/5/2020 14:23:29> SNMP TRAP 2: link down
5/5/2020 14:23:29> Last errorlog repeat 1 Times
5/5/2020 14:23:29> netMakeChannDial: err=-3001 rn_p=80483e40
5/5/2020 14:23:35> Last errorlog repeat 40 Times
5/5/2020 14:23:35> ADSL: wait initialize
5/5/2020 14:23:36> netMakeChannDial: err=-3001 rn_p=80483e40
5/5/2020 14:23:43> Last errorlog repeat 57 Times
5/5/2020 14:23:43> ADSL: initializing
5/5/2020 14:23:44> netMakeChannDial: err=-3001 rn_p=80483e40
5/3/2020 14:22:47> Call Failed
5/3/2020 14:22:48> PPPoE: Send PADI
5/3/2020 14:23:0> Last errorlog repeat 2 Times
5/3/2020 14:23:0> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:3> Last errorlog repeat 4 Times
5/3/2020 14:23:3> PPPoE: Send PADI
5/3/2020 14:23:5> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:19> Last errorlog repeat 5 Times
5/3/2020 14:23:19> Call Failed
5/3/2020 14:23:20> PPPoE: Send PADI
5/3/2020 14:23:20> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:22> Last errorlog repeat 1 Times
5/3/2020 14:23:22> PPPoE: Send PADI
5/3/2020 14:23:35> Last errorlog repeat 2 Times
5/3/2020 14:23:35> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:51> Call Failed
5/3/2020 14:23:52> PPPoE: Send PADI
5/3/2020 14:23:57> Last errorlog repeat 1 Times
5/3/2020 14:23:57> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:23:58> Last errorlog repeat 6 Times
5/3/2020 14:23:58> PPPoE: Send PADI
5/3/2020 14:23:58> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:24:7> Last errorlog repeat 12 Times
5/3/2020 14:24:7> PPPoE: Send PADI
5/3/2020 14:24:7> netMakeChannDial: err=-3000 rn_p=804822b0
5/3/2020 14:24:23> Last errorlog repeat 1 Times
5/3/2020 14:24:23> Call Failed
5/3/2020 14:24:24> PPPoE: Send PADI
Please if anybody knows how to fix this? whether my router is the reason or the ISP?
I would appreciate it.
Thanks a bunch.